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“perfect place to explore the city” 5 of 5 stars
Review of Uptown Palace

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Uptown Palace
4.0 of 5 Hotel   |   Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)   |  
Hotel amenities
Ranked #44 of 432 Hotels in Milan
Certificate of Excellence 2014
Lviv, Ukraine
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“perfect place to explore the city”
5 of 5 stars Reviewed February 19, 2013

this hotel is very good located to the city center ( 10 minutes walk ) to the shopping area and cathedral. The front office staff is very friendly and very helpful in assisting in all matters. What helps a foreigner very much is that everybody is multi lingual and goes the extra step to assist to make bookings in restaurants and other venues. The rooms are very comfortable, clean and modern designed. For the size of the hotel the breakfast restaurant is a little too small so be prepared to wait a short time to be seated in peak times. Compared to other hotels I know in Italy the breakfast is very good. As i am a hotelier I really can recommend this modern well maintained hotel to everybody.

Room Tip: If you travel with your partner book a king size bed room. Room 609 is very quite located at the end...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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903 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Norwegian first
  • Portuguese first
  • Russian first
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Switzerland
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 18, 2013

For anyone looking for a great hotel in Milan that is 4 stars I would highly recommend this hotel. The room rates here is reasonable and for what you get it is incredibly worth it. Compared to many other hotels in Milan that are rated 4 stars (NH Milano Touring, Michelangelo Hotel, and Best Western Ascot) this is by far the best! I have stayed in all the other hotels mentioned so can compare them.

The rooms are nicely decorated and are in good condition. Amenities such as slippers are provided. The bathroom is a decent size. Some of the other hotels mentioned still have decor from the mid 1990s and the hair blow dryer in the bathroom are still the ones that have vacuum cleaner hoses.

The Uptown Hotel is about 15 minutes walk to the Duomo (Milan Cathedral) and the main shopping area (Via Montenapoleone). The hotel is located in a residential area so the rooms are quiet. Nearby the hotel there is a supermarket. Taxi fare from Milan main train station to Uptown Hotel is about Euro 10. Nearby the hotel is the metro. So if you don't want to walk to the Duomo or Montenapoleone, it is just a couple of stops away on the metro.

The front desk staff were exceptionally helpful and friendly.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhodes Town, Greece
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 17, 2013

Rooms: New and clean but very small.
Breakfast - No value for money. Poor variety of food.
Wifi - Expensive and had issues in connecting
Service - Receptionists were not polite enough, i didn't like the service. The restaurant service was good.
Location - OK - 20 minutes walk from the DUOMO

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2013

The hotel is very comfortable and newly remodeled. We were given a very large room that was spotlessly clean and nicely decorated. The staff was helpful and accommodating and made a terrific recommendation for a restaurant. The location was close to shopping and transportation. Breakfast was vey good with cheese, meats, cereals, pastries, and other items.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 12, 2013 via mobile

Spend a long weekend in Milan, and had the pleasure staying at Uptown, everything was great from arrival to departure, good and friendly service, really nice room. Breakfast was OK for being Itslian. The hotel is well situated in walking distance to city center.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 8, 2013

This is a small boutique hotel in Milan. Couple of issues with the hotel - location. Not very close to the Duomo area. Also the rooms are really small. Breakfast spread was fine - what one would typically expect in such a hotel.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 6, 2013

Excellent hotel, very friendly and welcoming staff. Rooms clean and very modern and a great breakfast. Great Location, 10 min walk from the Duomo area and 5 min from the closest underground. I will definitely stay there every time I am in Milan.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#31 Family Hotel in Milan
#32 Luxury Hotel in Milan
#38 Romantic Hotel in Milan
#39 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 158
Official Description (provided by the hotel):
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 158 fully soundproofed rooms with LinoVivo sheets (the only hotel in Milan to offer these) and the latest mattresses. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 
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Also Known As:
Uptown Palace Hotel Milan

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