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“Great place to stay in Milan - Incredibly Chic” 4 of 5 stars
Review of Uptown Palace

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Uptown Palace
4.0 of 5 Hotel   |   Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)   |  
Hotel amenities
Ranked #51 of 430 Hotels in Milan
Certificate of Excellence
Switzerland
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great place to stay in Milan - Incredibly Chic”
4 of 5 stars Reviewed February 18, 2013

For anyone looking for a great hotel in Milan that is 4 stars I would highly recommend this hotel. The room rates here is reasonable and for what you get it is incredibly worth it. Compared to many other hotels in Milan that are rated 4 stars (NH Milano Touring, Michelangelo Hotel, and Best Western Ascot) this is by far the best! I have stayed in all the other hotels mentioned so can compare them.

The rooms are nicely decorated and are in good condition. Amenities such as slippers are provided. The bathroom is a decent size. Some of the other hotels mentioned still have decor from the mid 1990s and the hair blow dryer in the bathroom are still the ones that have vacuum cleaner hoses.

The Uptown Hotel is about 15 minutes walk to the Duomo (Milan Cathedral) and the main shopping area (Via Montenapoleone). The hotel is located in a residential area so the rooms are quiet. Nearby the hotel there is a supermarket. Taxi fare from Milan main train station to Uptown Hotel is about Euro 10. Nearby the hotel is the metro. So if you don't want to walk to the Duomo or Montenapoleone, it is just a couple of stops away on the metro.

The front desk staff were exceptionally helpful and friendly.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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960 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Rhodes Town, Greece
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 17, 2013

Rooms: New and clean but very small.
Breakfast - No value for money. Poor variety of food.
Wifi - Expensive and had issues in connecting
Service - Receptionists were not polite enough, i didn't like the service. The restaurant service was good.
Location - OK - 20 minutes walk from the DUOMO

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 15, 2013

The hotel is very comfortable and newly remodeled. We were given a very large room that was spotlessly clean and nicely decorated. The staff was helpful and accommodating and made a terrific recommendation for a restaurant. The location was close to shopping and transportation. Breakfast was vey good with cheese, meats, cereals, pastries, and other items.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 12, 2013 via mobile

Spend a long weekend in Milan, and had the pleasure staying at Uptown, everything was great from arrival to departure, good and friendly service, really nice room. Breakfast was OK for being Itslian. The hotel is well situated in walking distance to city center.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 8, 2013

This is a small boutique hotel in Milan. Couple of issues with the hotel - location. Not very close to the Duomo area. Also the rooms are really small. Breakfast spread was fine - what one would typically expect in such a hotel.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 6, 2013

Excellent hotel, very friendly and welcoming staff. Rooms clean and very modern and a great breakfast. Great Location, 10 min walk from the Duomo area and 5 min from the closest underground. I will definitely stay there every time I am in Milan.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 6, 2013

This hotel feels like a small boutique designer hotel. The staff always seemed helpful and friendly, in a Milanese sense of the word. The front door staff were always very pleasant. They always said 'hello' in a genuinely friendly manner and were eager to help us find a taxi or provide recommendations on good places to visit. This hotel is probably more suited to business travellers then leisure travellers. The breakfast was very good and again the staff were really friendly and helpful, they remembered exactly how we liked our coffee - these small touches made us feel welcome in an otherwise cold city (literally and figuratively). The Wifi situation is really bad though, we got 30 minutes free in the lobby, but the speed is unusable (it took facebook about 5 minutes to load 1 page and my emails took forever to come through). We ended up paying 12 EUR per day for the internet (exactly what they wanted!). This is probably the biggest problem with this hotel and might be the reason I don't return. Other then that though, we were very impressed.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#31 Family Hotel in Milan
#38 Luxury Hotel in Milan
#42 Romantic Hotel in Milan
#46 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 158
Official Description (provided by the hotel):
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 
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Also Known As:
Uptown Palace Hotel Milan

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