We booked this hotel for one night on last minute booking. It was a TERRIBLE experience. The front desk staff when we arrived explained rudely that the credit card was rejected and were unable to provide wifi to check this before paying again (the price in full, that night... again unexplained why). We were taken to a SHABBY SHABBY room on the 1st floor, with again, NO WIFI, no number on the phone to call the front desk, and a tv that did not work. When I went to the front desk I just kept being passed a sheet of paper by an extraordinarily rude and unhelpful man which had the supposed wifi password. Oh, we were also told no one could help with our numerous bags to the room because it was 'too late'. There is no way that this shabby hotel is 4 stars, and just seems to have made up this ranking. Save yourself the unpleasant experience and even if you are staying for just one night, don't come here.
- Also Known As:
- Marconi Hotel Milan
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