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“Good hotel in great location” 4 of 5 stars
Review of Carlyle Brera

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Carlyle Brera
4.0 of 5 Hotel   |   Corso Garibaldi 84, 20121 Milan, Italy (Centro Storico)   |  
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Ranked #94 of 432 Hotels in Milan
xXx
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
“Good hotel in great location”
4 of 5 stars Reviewed 1 week ago

Good hotel in a very good location (near Moscava station, walking distance to Station Garibaldi, and walking distance to the city and shopping streets).
The rooms a simple but clean and comfortable and the breakfast is very good.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, 6 days ago
Dear 0X0,
thank for the time you spent writing this positive note.
We are pleased to read that you liked our room, breakfast and the location and its features.
It will be a pleasure to welcome you very soon,
Warmest regards
Brera Hotels Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Was only here for a night but wish I could have stayed longer. Room was well equipped with new modern bathrooms and comfortable beds. Is in a perfect location in the center of Milan. Can walk to most sites and is right in the heart of Brera with tons of shops and restaurants just steps from the hotels front door.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, 6 days ago
Dear Cristina K,
we are really thankful for this accurate description of your stay in the Carlyle Brera Hotel.
It's really rewarding and satisfying to read that you would have stayed longer beacuse you enjoyed our beds, bathrooms and location.
We are looking forward to welcome you again for a longer stay!
Warmest regards
Brera Hotels Customer Care
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England
Top Contributor
103 reviews 103 reviews
67 hotel reviews
Reviews in 53 cities Reviews in 53 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times over the years & the welcome is always very good

The lobby & bar area have been updated & the rooms are always very clean

The rooms have a large bed / coffee the only thing I think could be better is a English Channel on the tv

The ladies in the breakfast room are very good & nothing seems to be a problem

The breakfast has plenty of variety & is always fresh

Will come back again

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, 2 weeks ago
Dear Davidjohn,
we are really thankful for this accurate description of your stay in the Carlyle Brera Hotel.
It's fulfilling to read that our guest had a positive stay.
We are glad that you appreciated the renovated areas, the room, the breakfast choice and the breakfast staff too.
Regarding the TV channels, we have Smart TV with thousands of satellite channels in every room! For your next stay we suggest you to ask for help at the reception desk if you want to see English TV channels.
It will be a pleasure to have the chance to welcome you again very soon!
Warmest regards
Brera Hotels Customer Care
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Helsinki, Finland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We travel to Milan 4-6 times annually both in business and pleasure. We always like to stay at Carlyle Brera Hotel because of the friendly staff, welcoming cozy atmosphere, great location and simply because it is a very good hotel.
The lobby area and breakfast room facilities have been recently updated. The rooms are good size. The breakfast is also really good.
The location of the hotel is great too, you are just few steps away from all the amazing restaurants and shops of Brera and Corso Como 10. It takes only some 15-20 minutes to walk to Duomo. The Moscova subway station is 50m from the hotel entrance, it allows easy access to/from Cadorna station (Malpensa-Express) and/or if you need to get to the Fiera Milano.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, 4 weeks ago
Dear Max2014FIN,
we are overjoyed to read this exciting review about your several stays in our Carlyle Brera Hotels.
It's really rewarding to hear that you choose to stay here every time you come back in Milan because you appreciate our staff, atmosphere, location, breakfast and rooms.
It will be a pleasure to welcome you again in the near future,
Warmest regards
Brera Hotels Customer Care
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New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2015

I was here three nights and found it very pleasant. The rooms are comfortable but spartan. My room was at the back overlooking a landscaped courtyard, very quiet. Breakfast was ample with good espresso drinks. Location is great, an easy walk to the Duomo, La Scala, museums, shopping with many restaurants nearby. The Brera neighborhood is newly fashionable and hip, kind of like Chelsea in New York. I'd forgotten my electricity adapter, which the hotel supplied, as well as an umbrella. Taxis were usually right outside or arrived in minutes after the hotel summoned one.

Room Tip: rooms at the back are quiet
See more room tips
  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, March 30, 2015
Dear James S,
we are really thankful that you had such an amazing stay in our Carlyle Brera Hotel and you wrote it on this website.
We are happy that you enjoyed the location of the hotel, breakfast choice and the facilities in our district.
It's nice to hear that our staff was able to fix your issue with umbrella and electricity adapter
It will be a pleasure to welcome you very soon,
Warmest regards
Brera Hotels Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Apucarana, PR
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

We and my Family (6 persons) stayed one night in this hotel and we loved the localization, hotel infra and all the staffs. The breakfast was wonderfull! Everything was very nice, good and fresh. Staffs were very helpfull and simpatic! Everything was great and we indeed recommend it.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, March 26, 2015
Dear Cissa2015,
we are very impressed and thankful. It's really rewarding to read your review.
We love that you enjoyed the location, staff and breakfast.
It will be a pleasure to welcome you very soon,
Warmest regards
Brera Hotels Customer Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Top Contributor
60 reviews 60 reviews
40 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 12, 2015

Overall

I constantly travel for work and am in hotels 4-5 nights a week clocking up over 200 room nights last year. My client booked me and my staff in here for a week as the usual hotel was full for fashion week. It was also right next to our office.

Myself, 2 of my staff and client stayed for a week. Checked in after work and after my experience in the idea hotel the previous week asked about an iron. This time they had 3 for the hotel but did have a board. The hotel is quite nice but the breakfast is great.
It was a shame that during our stay the Palestinian embassy was staying there and creeped out all the people I was with. Sitting at reception with 80s walkie talkies, they followed us and forced way into lift, said nothing and just generally creeped us out. Another time me and my colleague were standing outside our rooms on the 5th floor and were abruptly told “Room now” by one of them. HOW DARE THEY and were promptly told where to go the italian is Va fa...... and you can look up the rest :). My colleague complained after we had had enough and the hotel apologised and said they would speak to them. Either the embassy/hotel should book out the hotel floor in the future of if they are too cheap to do so – don’t hassle other guests and tell them whats going on.

To top it off on the second last day I had my sunglasses stolen from my room but hotel was too busy to do anything. I am booked back in there in a weeks time and will put everything in the tiny safe or take it with me.

Service
polite enough staff but capacity to effect change is limited

Food
great breakfast

Value
at 159 per night this is OK.

Sleep Quality
Ok. switched on aircon to come back on first night to a Jamaican temperature. It doesn’t work and is a heating system. Therefore had to leave the window open which allows the deafening noise outside to pour in including a nightclub which goes on until 3am. Never been so sleep deprived. For my next stay (not my choice), I will want a non street facing room.

Cleanliness
very clean.

Location
dead central for Moscova

Rooms
spacious rooms, too hot.

General
Mixed bag.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BreraHCustomerCare, Responsabile relazioni con la clientela at Carlyle Brera, responded to this review, March 17, 2015
Dear Iain F,
Thank you for your long and detailed comments. We value your feedback and it has been taken on to the higher authority. We are really sorry for the issue with the Palestinian Embassy. Please, accept our sincere apologies for all the inconveniences caused during your stay. I saw that you will come back in our hotel the next week so I would be glad to have a clarification with you, if you don’t mind. Please contact me at customer-care@brerahotels.it and we will fix a meeting.
Our guest’s satisfaction is my priority.
Kind regards,
Brera Hotels Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlyle Brera

Address: Corso Garibaldi 84, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#64 Romantic Hotel in Milan
#68 Luxury Hotel in Milan
#82 Business Hotel in Milan
#89 Family Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlyle Brera 4*
Number of rooms: 94
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Also Known As:
Carlyle Brera Hotel Milan
Carlyle Brera Milan

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