This hotel was recommended by our neighbours. While the location is good, the rooms are poorly laid out, bathroom (especially shower space) too small, room service limited, no milk provided with tea and coffee making facilities, minibar not restocked in the 3 days of our stay and suspect hadn't been properly stocked before we checked in.
Self service laundry handy but 50% not working one day and 100% not working the next. Pool, etc. facilities nice, though compact as you'd expect in city living.
Don't think they understand the meaning of Happy Hour; no free or discounted drinks, just the same expensive ones during the 2 hours of Happy Hour.
Some staff OK, others defensive and unhelpful.
Asked for a quiet room location and had booked and paid about 5 months ahead. Allocated a room on a low floor in the middle of the corridor where room attendants and/or repairs (drilling, hammering, nail gun) occurred from @9am-5:30pm every day. Understand the need to do maintenance in off season but that was relentless. And do cleaners really need to be banging about one floor the whole day? (Yes, we did get out sight seeing but nipped back to hotel for rests in between; did a heap of walking. Also used to work in hospitality so understand good cleaning schedules and poorly planned ones.) People talking at normal volume in corridor at midnight and slamming bedroom doors.
On the upside, there's a metro right outside the door, along with ample shopping (high street prices) and food. It's also close to Central Station. Cost us about €10 to the hotel, but taxi driver didn't return our change in full. He also quoted a couple, who enquired as we vacated the taxi, €20 to take them to the station. Dodgy, ripping off tourists by charging double. Can't stand that. It's only 2 stops on the metro so if you're happy to lug your suitcases then it's the cheapest option.
Overall, will not stay there again and would not recommend.