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“Great hotel in a great location” 5 of 5 stars
Review of Carlton Hotel Baglioni

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Carlton Hotel Baglioni
5.0 of 5 Hotel   |   5 Via Senato, 20121 Milan, Italy   |  
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Ranked #23 of 427 Hotels in Milan
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Great hotel in a great location”
5 of 5 stars Reviewed August 20, 2012 via mobile

The best place to enjoy the real Milano fashion experience! The hotel has just been renovated and the rooms are very nice and cozy. The location cannot be better near all the best stores in Milano. Breakfast buffet is very good and full of different choices.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review, September 28, 2012
Dear Amilanese79, thank you very much for your review. It's very important to us to know that you had a good time at the Carlton. We are indeed known for our top location and utmost service. And as you noticed, now also for our beautiful renovated rooms and lobby. Hoping to have you at the Carlton again soon, best regards, Carlton Hotel Baglioni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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243 reviews from our community

Traveler rating
    144
    62
    19
    10
    8
See reviews for
27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Toronto
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 18, 2012

We enjoyed the great location of the hotel and the large suite with separate living room area. The room was impeccably clean and very comfortable. They served a wonderful and tasty buffet breakfast in a great room. As for the staff in general here, we found them to be unfriendly and not so pleasant or helpful which is for us a first experience of this nature in Italy. However, we lucked out with the most amazing housekeeper whose name is Roshelle. She was very helpful and kind. Upon check out it was very slow and the treatment by staff was very cold without a good bye or thank you for having stayed there.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonBaglioni, Responsabile relazioni con la clientela at Carlton Hotel Baglioni, responded to this review, September 28, 2012
Dear LHW108, thank you very much for taking the time to write a review. We are really glad you enjoyed the location of our structure and the suite we assigned to you. Both our Housekeeping and Food & Beverage teams are happy with your comments on the cleanliness of the room and the quality of the breakfast. However we feel sorry that you found our staff unfriendly since we are usually known for our helpful and kind staff. I'm positive you will think differently next time you come to the Carlton Baglioni. Please accept our "thank you for staying here" even if late. It means a lot to us. Hoping to host you again in a near future, Kind regards, Carlton Hotel Baglioni
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Henderson, Nevada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2012

This hotel was our first stop on a 2 week Italian vacation. I wished we would have booked the Baglioni in Venice as well! Impeccable service, comfortable rooms, great central location. We were able to walk everywhere, and the staff recommended local restaurants that were just a short cab ride away. The breakfast was substantial, and I am glad we included it in our package. The free wi fi was nice as we found that there was a substantial charge at all of the other hotels we stayed at. It is nice to stay in a hotel where the staff gets to know you, and greets you each day!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sharjah
1 review
4 of 5 stars Reviewed July 8, 2012 via mobile

one of the best hotels, You really feel the luxury style in it especially if you like classic rooms, but try not to book a queen room they may be a bit small however the classy furniture compensates. Location is excellent directly behind the shopping district (via Montenapoleone) and is a 5-10 minutes from duomo square and the galeria.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2012

We arrived to be met by very nice people at the front desk who gave us good suggestions and always greeted us as we passed by. Our room was lovely and you had to say Wow! When you opened the door. The location is perfect, if you are interested in high fashion shopping or in our case window shopping, which is found right at the back door. It is a pleasant walk to the Cathedral and the galleria, which are not to be missed. The morning breakfast is very good with many choices.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 26, 2012

No more, no less than what you can expect from a "classic" 5* Carlton Hotel. I was there on business, so I didn't mind the (g)oldish interior as much as I normally would and was rather happy that the rooms were clean, quiet and comfortable. Te service was good and the staff helpful and friendly. The location is perfect for shopping with entrance on Via Della Spiga. Shame Wi-Fi still isn't free in 2012 and that the rooms aren't equipped with an iPod dock.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 24, 2012

We only stayed one night, but from the moment we arrived we found the service to be top notch. The room was wonderful (it was on one of the renovated floors). The hotel was centrally located for walking. After a full day in Milan, we proceeded to the outdoor area for drinks and appetizers, however, found it to be quite noisy because it is right along a busy street. The server's suggestion for wines can be quite pricey - suggest you make your own choices. All in all, we definitely enjoyed the hotel and would stay there again.

Room Tip: Renovated room
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel Baglioni

Address: 5 Via Senato, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Milan
#15 Romantic Hotel in Milan
#17 Luxury Hotel in Milan
#22 Business Hotel in Milan
#46 Family Hotel in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Carlton Hotel Baglioni 5*
Number of rooms: 92
Official Description (provided by the hotel):
This hotel is situated at the crossroads of culture, fashion and design, overlooking Via della Spiga, steps from Milan's prestigious boutiques, the Duomo, the Teatro alla Scala and the financial district. The interior blends classic luxury with a sense of contemporary chic, making it a downtown salon for travellers seeking a timeless atmosphere and a Spa in the city centre. ... more   less 
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Also Known As:
Carlton Hotel Milan

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