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“Dissapointing Experience” 1 of 5 stars
Review of NH Collection Milano President

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NH Collection Milano President
4.0 of 5 Hotel   |   Largo Augusto, 10 | City Centre, Duomo, San Babila, 20122 Milan, Italy (Formerly NH President) (Centro Storico)   |  
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Ranked #24 of 432 Hotels in Milan
Certificate of Excellence 2014
GreenLeadersGold level
Istanbul
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Dissapointing Experience”
1 of 5 stars Reviewed March 14, 2013

Because we've had a very good experience of NH in Berlin, I' ve prefered this hotel.It also has a great location, very central, but on our second day, the housekeeping forgot to renew the coffee cups and I found the one with my lipstick on it when I wanted to make cofee.On the our third day, they forgot to renew the water glasses and did not put complimentary water for making coffee.
Above all, the worst thing was, they have charged 35 euros per day for car parking which my husband and I think is like a robbery because we had to pay 105 euros for 3 days.When we complained it was very expensive, the staff at the garage blaimed the hotel, the receptionist said it wasn't their car park, so everybody was blaiming one another, in other words lying to us.
I loved Milan and I would love to go back there, but never to NH President again...

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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796 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2013

Very centrally located with short walk to Duomo, Galleria Vittorio Emanuele II, La Scala, etc. Fernando at front desk was very friendly and helpful. Breakfast buffet was very good and staff was very efficient and service was excellent. Room was small and unbearably hot. Opened balcony door to cool down, but outside noise was too much to sleep (even on 7th floor). Ice maker on 7th floor was broken and when reported, remained broken for next 4 days (maybe still is). While there was a functioning ice maker on the 8th floor, no ice buckets are provided. When I requested an ice bucket at the lobby bar, I was given a plastic bag with some ice. Thought that was strange for this caliber of hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2013

Only 10 minutes walking from Palazzo Reale, Duomo, a few minutes walk to Galleria Vittorio Emanuele II and Teatro alla Scala.
We had a small but nice and clean room with a view on a small piazza.
Breakfast was very tasty. Staff at the restaurant was very friendly.
Pleasant stay in a great location.

Stayed April 2012, traveled with family
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Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 25, 2013

The NH president in Milan is very well situated, nearby the dome and the main shopping area. The hotel has nice,classic rooms, the standard rooms are rather small, as is the bathroom. The rooms are well-isolated , but if you have a room that gives on the street, it is impossible to sleep with the windows open due to the street noice (especially the tram).The airco is not working perfectly.
Breakfast is ,certainly according to Italian standards, excellent. And although the ladies who serve are understaffed, they are very friendly and efficient.
Being understaffed is the main problem of the hotel and the consequences of it are most obvious at the reception desk and in the administration. In the morning there are long queues at this desk. There's only one lady responsible for the administration, and when she's not at work, nobody (not even the direction!) bothers to anwer mails. My creditcard was charged twice and i had to wait for 3 days -until she came back- to get a beginning of an answer.Luckily she's very friendly and professionnal.
But in general, i find the price- quality relation for a Milan hotel rather good.

Room Tip: Ask for renovated - quiet room
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Radomlje
Top Contributor
84 reviews 84 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 18, 2013

I was here for my business meeting and the hotel is great. Great location for shopping as the main shopping streets are just a few minutes walk away as well as the Piazza Duomo and some other attractions. Friendly staff, rooms are very nice, breakfast was also very good. Lovely bar in the lobby. Excellent 4* hotel... Recommended!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cape Town
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 17, 2013

The hotel is very well located. It is about 400m from the Duomo, about 400m from the nearest Metro station and has a bus stop right outside the hotel for the bus to Linate airport. While the sleek, modern feel may lend itself to business travel, we were there on leisure travel and found the hotel well suited. The hotel is clean and well maintained. This extends to the rooms as well. Breakfast were very good - good service and decent food variety. If any gripe, it would be that reception seem overwhelmed when we checked in and out and the wait was maybe a bit long but not severe. Overall, highly recommended hotel in Milan - great value for money.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2013

the hotel was refurbished a couple of years ago so the rooms are quite nicely furnished. the bathrooms are modern now and the design is nice as well. the rooms are very small though, if you stay for longer than a weekend i would probably not recommend it as it is a bit too small.
the location is good, not on one of the small beautiful streets but still in the centre and close to them. the service is good but not amazing either and the lobby is fine but doesnt really invite you to have a drink there or a coffee. all in all the hotel is good, the rooms have a great interior but still, the hotel isnt breathtaking.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about NH Collection Milano President

Address: Largo Augusto, 10 | City Centre, Duomo, San Babila, 20122 Milan, Italy (Formerly NH President)
Phone Number:
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Milan
#12 Family Hotel in Milan
#14 Business Hotel in Milan
#17 Romantic Hotel in Milan
#19 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — NH Collection Milano President 4*
Number of rooms: 274
Official Description (provided by the hotel):
NH Collection Milano President is a four-star hotel conveniently located in the center of Milan, within easy walking distance to main shopping areas and the Duomo cathedral. ... more   less 
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Also Known As:
Nh President Hotel Milan
Jolly Hotel Milan

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