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“This is no 4 1/2 or 5 star hotel” 3 of 5 stars
Review of Hotel Pierre Milano

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Hotel Pierre Milano
5.0 of 5 Hotel   |   via De Amicis 32, 20132 Milan, Italy (Centro Storico)   |  
Hotel amenities
Ranked #145 of 427 Hotels in Milan
New Jersey, USA
Top Contributor
93 reviews 93 reviews
17 hotel reviews
Reviews in 42 cities Reviews in 42 cities
47 helpful votes 47 helpful votes
“This is no 4 1/2 or 5 star hotel”
3 of 5 stars Reviewed June 3, 2014

We stayed for two nights and this is no 4 or 5 star hotel.

I will give them their good points. The beds and bed linens are comfortable, the showers are strong and the automated black out curtains are great. The location is fairly convenient to the Duomo, about 10-15 minute walk.

However the public areas are not of good quality and everything seems sad and worn. The photos you see on the website must be years old. Breakfast is very average, a cold buffet with a small steam area with scrambled eggs, sausages and under cooked bacon. Nothing is cooked to order.

There is no restaurant on the premises, only the breakfast room.

The front desk is cold and borderline hostile. The clerks are so unhelpful and reluctant, it's almost comical.

Our last night we stopped at the bar for a drink. We gave the batman our order and after serving our drinks he disappeared for a long period and the bar appeared deserted. It's was getting late so we went to our room. Very quickly we received a call from the front desk that we needed to pay our bar bill immediately in cash as "the system was shut down". He came to our door to collect 23 euro in cash from us in our pajamas. Couldn't this be noted on our room bill? Couldn't they have asked in the morning? It was unbelievable.

All this adds to perhaps a three star hotel, not 4-5 stars.

We paid $214 a night for the smallest room, gotten through Hotwire. Frankly I was very upset and thought the hotel is misrepresented. Hotwire describes their four and a half star hotel as an Intercontinental, Westin, W or Omni. Certainly not what we experienced. We checked their published rate our last night and it was $198.

While this hotel had its good points check your rates carefully, do not use Hotwire and do not expect anything more than a good nights sleep.

Room Tip: Do not purchase through Hotwire an advertised 4 1/2 start in the city center of Milan
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  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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113 reviews from our community

Traveler rating
    29
    59
    16
    5
    4
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15
32
4
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
bucharest
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 24, 2014

Very milaneze style and elegant hotel. Our room was designed like beeing at Scala Opera. Good size of the room with a stilish bathroom. Very, very clean. An excellent breakfast with a lot of italian specialities from prosciutto to homemade pastries. Near the Duomo, the shopping area and also near to Brera and canals. We enjoyed hotel Pierre and for sure we will come back.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 13, 2014

I just loved this hotel! I had the hardest time choosing a hotel for my Milan trip. I wanted something that was in central Milan, but something that is also quaint and a place that doesn't have a commercial feel. Hotel Pierre was perfect! It's a couple minutes from Via Torino (lots of shops), around 10 minutes away (walking) from the canal district and 15 minutes away from the famous Duomo... Location is superb!

The hotel it's self is wonderful, giving you an Italian upscale flavor without the commercial feel of chain hotels.
Breakfast was complementary and the room a good size, especially for Europe.

Next time I'm in Milano I would definitely stay here again :)

Stayed May 2014, traveled with friends
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Top Contributor
78 reviews 78 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 1, 2014

Located in one of the best neighborhoods in Milan, close to center and easily accessible by metro this hotel is a good choice for a short stay. However the service needs improvement and certainly the breakfast needs to be upgraded with more variety

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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St. Petersburg, Russia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed April 4, 2014

We are from Russia and booked a room for four days in this hotel in March. We could not sleep because the heat system did not work. During the day it was so cold we decided to pay the bill and to leave the hotel. We paid a lot, nearly 1500 eur . We slept just one night! and the crew made us pay for the entire period of staying. Moreover, the receptionist talked to his boss by phone and he answered nothing, he did not care we were leaving the hotel, we understood the important thing was that we payed for the total amount of four days! I do not advise anywone this bad hotel since we were not the only tourists disappointed that day, but we talked with other customers that were also disappointed for the cold in the rooms.

Room Tip: do not book a room in this hotel!
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramsgate, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 30, 2014

Stayed at Pierre Milan late March. The hotel is very clean and breakfast is good. The hotel is very well located about a 5 minute walk from Sant Ambrogio Metro station on the M2 (green) line. Sant Ambrogio is a 15 min journey from Centrale station. Duomo is about a 15-20 min walk from the hotel. Cadorno Station is a 15 min walk from the hotel. The trains to lake Como as well the Malpensa express leave from Cadorno. So overall a lovely stay. Will definitely recommend.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2014

After a long flight we checked in just after 10 am and were delighted with the rooms we had. The beds were incredible and we had a very good rest. The area had great restaurants and some great sights very close to the hotel. Breakfast was incredible!

Stayed March 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pierre Milano

Address: via De Amicis 32, 20132 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#96 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Pierre Milano 5*
Number of rooms: 51
Official Description (provided by the hotel):
Charming Chic 5-story Hotel located downtown within 15 minutes walking distance from Duomo Cathedral. ... more   less 
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Also Known As:
Pierre Milano Hotel
Pierre Milano Milan

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