We are a family of 5 and stayed here for 3 nights in the first week of December. One thing we didn't anticipate is that it's not close to the airport and the taxi service can become expensive. In the same way, this hotel is far from the city center. There are not that many good places to eat around as well. After checking into the hotel, rooms were nice, clean and ready for us. We had two adjoining rooms and they both had a 19" TV. Not sure whats the purpose of that. There was no DVD plater or channel for kids. It is not an extravagant hotel and if you looking to stay in Milan on a budget and just coming back to it to sleep at night, I definitely recommend it. WIFI is available but its not very fast. I checked in our room and in the lobby and the service was only reasonable. It maybe better in other rooms or areas.
The best part of the hotel was the complimentary breakfast. It was quite a spread and you have a lot of options available to start your day.
I am giving this hotel 3 stars due to the inhospitable guest service. It was not very welcoming and friendly. Checkout is at 1200 PM and we requested a late checkout at 0200 PM since our train wasn't leaving until late in the evening. When checked at the desk, they refused right away and wanted to charge half fare for extra 2 hrs. I have stayed in many hotels and after staying for 3 nights, an extra 2 hrs can be offered as a courtesy to bring your guest back. This was not the case at Hotel Raffaello.
Nonetheless, I do recommend the hotel if you want to stay on a budget with nice & clean rooms and an awesome complimentary breakfast offered.
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- Also Known As:
- Raffaello Hotel Milan