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“Great hotel” 4 of 5 stars
Review of Hotel Berlino

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Hotel Berlino
3.0 of 5 Hotel   |   Via Giovanni Antonio Plana, 33, 20155 Milan, Italy   |  
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Hotel amenities
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Ranked #138 of 432 Hotels in Milan
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great hotel”
4 of 5 stars Reviewed November 18, 2012

Had wonderful time, hotel is clean and tidy, staff members are helpful - we found this hotel very reasonable price and away from the usual tourist crowded place yet easy to get around.
Transport great - bus outside door from main station.
shops around
cafe and other restaurant around area too

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Proprietario at Hotel Berlino, responded to this review, November 20, 2012
Thank you for your review, we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
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    76
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    11
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
uk
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 29, 2012

BE WARNED!
If you book this hotel this is what you have to do....

Request a kettle, tea, coffee, mugs, saucers and teaspoons as the hotel does not provide these essential basics in the room when you arrive...
Then...
Be prepared to wash the crockery yourself...."this is not the chambermaids job"
Then...
Do not dare ask for more tea bags or coffee...you will be told how lucky you were to get the first ones!
Then...
Do not ask for the iron......wait for it.....they HAVE to monitor you using the iron (company policy) IN THE BASSMENT, where nobody goes, in case YOU set the place on fire!! Oh and iron is out of bounds in the evening..(when you are most likely to want to use it)
Then...
Dare you ask if you can have a drink at the bar......As the bar is not in use and hasnt been for a very very long time....
Then...
Dare you call reception after midnight to ask for blankets because you are freezing....No one answers the phone.
And Then, Finally........
THIS HOTEL IS ADVERTISES ITSELF AS A PART OF THE BEST WESTERN CHAIN OF HOTELS....
LIES LIES LIES....
This used to be owned by Best Western and is no longer part of Best Western and has not been for a very very very long time, so do not expect Best Western customer service as this does not exist...Travel Republic are looking into this now!

ALSO....its more than 20 minutes on the 90 bus to reach the city centre....very unpleasant journey...

Rooms are in general condition. Bedding is not changed regular. And breakfast is OK nothing amazing.
This reminds me of a good hostel....Would be great for a budget holiday, no airs and graces here!!

Wait a minute....The best thing about this hotel is the internet which is of average speed (good for Italy) and its free....And there is a tiny shopping mall nearby...Other than all this misery Milan is a lovely historic city to visit...

So dabble as you please, you cant say you were not warned....
AND I AM AN ITALIAN :-)

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Proprietario at Hotel Berlino, responded to this review, October 30, 2012
Thanks for your review .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MILAN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 12, 2012

The hotel is a standard of quality, the rooms are clean.
The advantage of the hotel garage (18 EU / day).
Breakfast is good
Close to the tram station, 20 minutes from the city

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Proprietario at Hotel Berlino, responded to this review, October 14, 2012
Tanks for you reviews .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyons, France
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 30, 2012

We had a fantastic stay at Hotel Berlino. A quick journey on the tram brings you to the centre of Milan and the famous Duomo Cathedral.
The staff were fantastically helpful. The breakfast was simple and delicious - especially the bread rolls! The rooms were spotless (we only had a small issue with the extra pillows being slightly stained, but the night staff gave us clean replacements).
The Wifi works brilliantly and it's free.
We were extremely well looked after and got great advice on travelling around the city. We will definitely go back to this hotel if we return to Milan. Absolutely fantastic value for money.

Room Tip: We stayed in a room on the main road, so it was quite noisy if we kept our windows open. If closed...
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Proprietario at Hotel Berlino, responded to this review, October 1, 2012
Thank you for your review.
The staff and I waiting for your return soon
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Budapest, Hungary
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 27, 2012

The hotel staff is very friendly and helpful from the first minute. The rooms are very nice.
If you go by car there is a parking house next to the hotel which is very good in this busy city. The nearby tram takes you in the center.

Room Tip: We had 2 double rooms. The rooms are very spacious and comfortable. It was on the top floor.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Proprietario at Hotel Berlino, responded to this review, September 28, 2012
Tkans for your reviews ,we are very happy that your stay with us was good.We hope you come again in Milano to meet us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2012

We had a five night stay at the Hotel Berlino and were very pleased. The staff is very friendly and helpful and the rooms are clean and tidy. Breakfast is included in the price and consists of toast, rolls, croissants, cereals, cold cuts, juice and coffee. Not stately by any stretch of the imagination, but very reasonable!

The hotel itself is situated north-west from the city centre and you can walk there in about 30 minutes or take a tram or bus from Piazza Firenze, which is 3 minutes walk from the hotel.

We can definitely recommend this hotel to travellers on a budget!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Proprietario at Hotel Berlino, responded to this review, September 27, 2012
Thanks for your reviews .We hope to see again in our Hote.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 17, 2012

Booked a trip to Milan for a few days and decided to stay at this Best Western hotel to use up my points. Took a while to get to the hotel, signage can be improved. Slightly disappointed with the breakfast options although the coffee was excellent. The only warm breakfast food available was toast. The receptionist was extremely helpful and patient. The room was nice, clean, brightly coloured and the air-conditioning was most welcome. Getting around Milan was easy. It was a straight bus to the city centre or a short walk and then the tram from the hotel. Unfortunately, there was no option to eat lunch or dinner at the hotel. Generally, a good experience. I would recommend the hotel as long as you can survive without a cooked breakfast.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sesisa, Direttore at Hotel Berlino, responded to this review, August 18, 2012
Dear Guest
We are sorry but we are not a Best Western Hotel .
But we are we gradfull for your opinion it helps us to change any wrong things.
We hope to see yuo again as soon as possible
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Berlino

Address: Via Giovanni Antonio Plana, 33, 20155 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#32 Best Value Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Berlino 3*
Number of rooms: 47
Official Description (provided by the hotel):
Modern and dynamic, Hotel Berlin is located in one of the liveliest area of Milan, a few steps from Corso Sempione and from Mico Congress Centre. The hotel is located in a great location, not far from the city center and very close to lots of restaurants of Corso Sempione area, from which, through the park, you can easily reach the Castello Sforzesco and Cadorna Triennale. The hotel offers free internet WiFi connection and two internet terminals with dedicated printer, large lobby with reading room and an outdoor car park located nearby (surcharge). All 47 rooms are equipped with the best amenities including air conditioning, electronic locks, internet WiFi, LCD TV, pay-per-view channels, mini bar, telephone and desk. Breakfast is included and on request it is possible to have breakfast direct in your room. The hotel is situated in an excellent position, thanks to efficient means of transport which links the hotel with the city center and all the strategic points of Milan, like Duomo Cathedral, Central Railway Station, San Siro Stadium and PalaSharp. ... more   less 
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Also Known As:
Best Western Berlino
Best Western Milan
Milan Best Western

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