We had a very long flight that day and the most important thing for us as frequent hotel stayers, is the service that we get from the staff of the hotel. Upon our arrival in the hotel, we were greeted by a young asian and professional man named Robert. His smile and kindness made us forget that we were coming from a 10-hour flight. He is a real asset in the company. He had a folder ready with all our details for check in and also made an effort telling us and showing us the way that there's a free coffee corner available for the guests. Every morning he keep on asking us, "did you have a good sleep?, was the room fine?, did you have any problem in the room?", I think that's a very genuine hospitality (always smiling). The hotel is in the middle of renovation, and I must say that it will be in excellent shape after the works. The breakfast was good, but same food everyday. We will surely recommend this hotel to everyone.
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- Also Known As:
- Quality Inn Milan
- Quality Hotel Milan