Great location a few steps from the airport bus and train station, newly renovated top class spacious room, immaculately cleaned every day, generous breakfast though badly displayed, very slow free yet very problematic internet, reception and other services very professional. A very good choice close to everything, recommended but ...
When we plugged our computer, all lights went off, total power failure on the 5th floor and we were promptly moved to another room. Something wrong with the hotel plug. In our new room water closet did not function every morning and they were not able to repair it. Our first day breakfast , half of the goodies were gone (bread, sausages, eggs, etc) and when we asked for scrambled eggs, these were brought to us nicely FROZEN..!!! Yes, frozen eggs. At our surprise the indian waiter explained he had no time and if we wish he could ..microwave them !!!!! This was a lost case and the waiter during our stay showed that he disliked us because we complained to the reception !! I must also mention that there is renovation work in progress which means you can get very upsetting noises and bangs bangs anytime between 08.30 and 17.30.
** Apart from these minor cons the hotel is fantastic with top class furnishings and toiletries, fully recommended, great professionals with the genuine welcome smile. Finally, there is free coffee, tea, soft drinks and cookies round the clock.
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- Also Known As:
- Quality Inn Milan
- Quality Hotel Milan