This hotel is wonderful!! Located in the historic area steps away from the Duomo and in the heart of the shopping district. The famous gourmet store Peck is right next to the hotel and the Duomo subway stop is nearby.
This is a smaller hotel but has all the amenities you could ask for, free wifi, comfortable beds, flat screen tv, spacious modern bathrooms, spotlessly clean, the staff is friendly and helpful and English is spoken. Free English language newspapers are available in the lobby.The front desk is helpful with tourist information, taxis, and restaurant recommendations. Like another reviewer, we took the hotel's recommendation of Hosteria Borromeo which was a short walk from the hotel and very good food and atmosphere.
The room cost includes breakfast which is served from 7:30 to 11:00 am. The breakfast consists of wonderful cold buffet of meats, cheeses, fruit, pastries, yogurt, cereal, toast and jams, plus you can have eggs made to order if you like. Fresh coffee (american,espresso or capuccino) and a large variety of teas and fresh squeezed fruit juices are served to you at your table. The breakfast area also serves as a bar later in the day -- you can get a drink (additional cost) and snacks here before dinner.
Our room on the seventh floor was quiet and spacious by European standards. There was an room safe and a hair dryer.
Overall this hotel was a wonderful choice and I would highly recommend it!