My husband and I stayed here for the last night of a special 10-day trip to Italy for our 25th anniversary. The staff at this hotel bent over backwards to make it the best night of our trip, with excellent restaurant recommendations and even a bottle of sparkling wine, gratis. The location is ideal- only steps from the Duomo and Milan's prime shopping areas. Our room, on the 7th floor. was extremely comfortable and large by Italian standards. We had the "special shower" with 2 shower heads and a waterfall/rain feature which felt luxurious after 9 nights of itty-bitty corner showers. And I think for the location, size and amenities, the room rate was very fair. And again, the staff at the front desk was some of the best we've ever had. Brava!