Located only a few minutes walk from La Scala and the Duomo, this historic hotel exudes charm, courtesy and unostentatious service. The Don Carlos restaurant has a great atmosphere and serves authentic Milanese cuisine of the highest standard. Nothing was too much trouble for the staff, and it is an oasis of calm. Our room was conservatively furnished and comfortable, with high quality fittings and an efficient, quiet a/c system. Excellent buffet breakfast.

We spend long weekend in Milan and this hotel has the best and most convinient location to many top attractions. All in 5 to 10 min walking distance to La Scalla, famoust Duomo and Shopping arcade with all restaurants and shops. Hotel is old, but very well refurbished. We were upgraded to suite on top floor that was very comfortable with large bathroom. Restaurant Don Carlos is exellent and we spend every evening at cozy and famoust Jerrys bar. Service was very good, especialy all the concierge staff they made great recomadations and managed the impossible:- Tickets for Gisele at La Scala and viewing The Last Supper immediatly. They also recomanded climbing up on the roof of Duomo and restaurant at department store Reminiassente, where we spent lovely sunny afternoon enjoing delicious lunch and views of spirals of the Duomo. I have stayed in many hotels in Milano and this is my preffered one.

The location of this hotel couldn't be better. It' right on the Golden Triangle and a five minute walk from La Scala and the Duomo. It is an old magnificent building, that has been extremely well renovated up to modern standards. It keeps the old atmosphere (don't forget that the great Verdi died there and Maria Callas was a frequent guest), without any compromises to modern amenities.

Our room (419) was ridiculously small, although very well furbished. One interesting thing that I liked a lot is the old cupboard facade that has been preserved. The bathroom was a surprise: one of the best that I have ever encountered. Classic in style, but modern in all its amenities. But the bedroom was so small that the bathroom door touched the bed when opened!

Breakfast is mediocre and you expect more from a five star plus hotel. They even charge you more for american style breakfast. The restaurant area that it is served is kind of dreary.

Staff is OK. Upon arrival, we waited for 20' because we were earlier than the normal check-in time. As we waited in the lobby, they didn't offer us something to drink, as usual in other five star hotels, but we were compensated by the willing main desk employee who showed us to our room.

One problem that they have and that they must resolve is the Wi-Fi connection that is available for ONLY ONE device per room, which is very inconvenient when you have a smartphone and a tablet or a laptop. They told me that they are trying to resolve it. I hope so.

Two remarks: In a hotel of such standards you do not expect to carry your luggage from the taxi to the lobby (because the doorman is talking to someone else), as we did. And you expect that they bring your luggage in your room, not someone else's, as they did with us.

And finally, the offer that we booked included free Wi-Fi and newspaper. The paper NEVER came and WE had to ask for another Internet voucher after the first 24 hours. But these are minor problems.

Definitely I would stay there again.

My wife and I had an outstanding stay at the Grand Hotel et de Milan.
•The hotel and our room were spacious/beautiful.
•We had excellent dinners at both the hotel restaurant (Don Carlos) and a nearby restaurant recommended by the concierge..
•We were provided with a knowledgeable/personable guide for a tour of Milan.
•The concierge was very diligent in obtaining tickets to view The Last Supper..
•When we had difficulty on our last night with our flight reservations, the front desk was very helpful.