First let me say the staff at the hotel were fabulous. They provided excellent recommendations are were extraordinarily professional in all my interactions.
It happened to be my birthday when checked in (I was traveling alone for business). The staff on the front desk picked up on this from my passport and the manager sent a bottle of champagne to my room with a very nice note. That kind of detail - in making a guest feel welcome says a lot.
The hotel itself is well located and is a reasonable walk to the city center. Physically this was clearly was once a grand hotel with a beautiful garden - but it has seen better days and would benefit from a thorough renovation.
If Starwood invests the money to bring this up to speed this property has the staff to make it a world class experience. I hope they make the investment.
- Official Description (provided by the hotel):
- A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Milan
- Milan Sheraton