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“Excellent in every way” 5 of 5 stars
Review of Sheraton Diana Majestic Hotel

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Sheraton Diana Majestic Hotel
4.0 of 5 Hotel   |   Viale Piave, 42, 20129 Milan, Italy   |  
Hotel amenities
Ranked #141 of 432 hotels in Milan
Nashville, TN
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Excellent in every way”
5 of 5 stars Reviewed March 28, 2013

My family of four, including two little children, stayed at the Sheraton Diana Majestic in March 2013. This a grand old hotel, and it is well-maintained and obviously well managed. Our room was clean and spacious. The staff rushed to assist us or answer any questions at every turn. Although we represented several categories that often draw condescension at many European hotels (Americans, traveling with little children, wearing blue jeans and sneakers, etc.), we were treated royally by the staff. We absolutely would return to this hotel, and we recommend it to others.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, April 5, 2013
Dear Tennessessans,
Thank you for choosing the Sheraton Diana Majestic in Milan and for sharing your great comment about us on Tripadvisor.
We are pleased to know that you and your family have had a great stay with us. We are also delighted to know that our staff was helpful and efficient!
We hope to have the chance to welcome you and your family again in our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
London, United Kingdom
Top Contributor
79 reviews 79 reviews
76 hotel reviews
Reviews in 61 cities Reviews in 61 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 24, 2013

I liked this hotel very much. It is a bit away from the tourist attractions but very close to a metro station so that's not a problem. The rooms are cozy with the typical comfy Sheraton beds and a nice bathroom with good water pressure. It would be nice to have more hanging space, especially if you are travelling on business, but I did manage. The hotel is dated and may need some refurbishment soon but it has a very nice feel to it. I also liked the fitness room which is small but has the necessary quality equipment and a nice roof view over the neighbourhood. I didn't have breakfast so can't comment but enjoyed our dinner in nearby restaurant "Rosy y Gabrielle" very much. The bar/disco in the lobby of the hotel is pricey but nice and you will see lots of beautiful people, more so during fashion week, I expect.
All in all, a very enjoyable stay.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, March 25, 2013
Dear Liv V,
thank you for choosing the Sheraton Diana Majestic in Milan and for your beautiful comments about us on Tripadvisor.
The Diana is located in the city center in the middle of the fashion life of Milan and the common areas were renewed in line with the latest local trend. The fusion of the old and new features makes the atmosphere of the hotel more appealing together with the Garden area.
We have recently renovated executive and junior suites rooms and we hope to go on next summer with some others.
Thank you also for your comments on our Sheraton by Core Performance area in which daily work out can be done, adding in good season the possibility to do jogging in nearby Venezia Park .
See you soon at the Diana !
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Toronto, Canada
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 21, 2013 via mobile


Great location, spacious rooms, great service, amazing happy hour! Great atmosphere, the garden was amazing already in march, with freshly planted pansies and gorgeous roses. Quiet, yet convenient location close to downtown and subway.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, March 25, 2013
Dear sk8rmom4ever,
Thank you for your review ! You had the opportunity to see our beautiful garden almost ready for Spring.
We are confident that the weather will improve so that everything will be ready for May 7th, date in which we will open our garden officially with a big party !
you are invited!
See you in May !
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Las Vegas, Nevada
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 21, 2013

As a SPG platinum I have been most of the time disappointed in any Sheraton stays. I try to avoid them. The Diana was a very pleasant surprise. Not fancy, but clean, well positioned and beautiful in a home feeling way. The bar is part indoors and outdoors and has a beautiful water pond with chairs and tables with lighting touches that make it a great garden attraction. The best part was the staff. Kind, service oriented, capable and open to help in any way possible. My stay was a pleasure and would highly recommend this little obscure jewel.

Room Tip: Garden view with balcony.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, March 25, 2013
Dear Pgblack,
thank you for having choosen the Sheraton Diana Majestic in Milan and for sharing your opinion on Tripadvisor. We are delighted to know that we had a great stay with us and that our staff was helpful and friendly : our staff everyday works for the hotel guests and for making their stay more enjoyable possible!
Thank you very much for the great words about us, we are so happy to know you are going to plan another stay at the Sheraton Diana Majestic and we hope to see you in the near future!
see you soon !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover, Maryland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2013

If you read my review of the Michelangelo, you will probably guess that I regret changing hotels. The Sheraton had very comfortable beds and excellent staff. I would highly recommend it, if it is in your price range. That would be the only complaint but sometimes you have to pay for a good place to stay. It is Milan, after all.

Room Tip: Front staff very helpful with local train/metro travel for visitors.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, April 16, 2013
Dear Scott G,
Thank you for sharing your opinion on Tripadvisor about our Hotel, glad you enjoyed our Sweet Sleeper Beds, made especially for Sheraton to give a perfect rest.

Our main goal is to completely meet with guest’s needs and we are pleased to have succeeded. We hope to welcome you again at the Diana in the near future.
Thank you so much for staying with us, we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 18, 2013

We failed to inform the hotel that we were traveling with 2 young children and the hotel made us upgrade to a larger room. We paid an additional €100 per night for the upgrade during our 4 nights stay.

Rooms are uneventful and dated. Dull and earthy color tones. Only good thing was that the toilet are better appointed. After the upgrade, the room was large enough to sleep a family of 6.

Location wise, it is smack in a residential neighborhood with all the typical suburb mall/markets and restaurants. There is a Panino Giusto 5 minutes walk away that serves the most amazing panini and have staff that speaks English.

But I must agree with some of the reviewers here that there is a certain charm in a hundred year old hotel, however, we have been in better restored ones.

Finally, we had a rented car and parking was a problem for this part of town as it is on the fringe of the inner city (Area C) which we unsuspectingly drove into the zone while searching for a parking lot - and was charge €5 for the encroachment.

Room Tip: Rooms are typically small, if you're traveling as a family with kids, choose a junior suite.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, March 25, 2013
Dear Pablon
Thank you for sharing your story on trip advisor and give us the possibility to give additional information to our guests:
Being an historical hotel room sizes vary and not all the rooms can fit 4 guests ; it is very important for us to know how many people are travelling so that we can allocate the best room ; moreover, single rooms cannot fit more than one person as per law requirements, classic double rooms cannot fit 4 guests : if your party is more than 3 guests please inform the hotel in advance through the reservation form or by e mail with the age of who is travelling, so that everything can be prepared before arrival.

Thank you so much for giving us the possibility to clarify and being of help to other travelers!
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Europe
Top Contributor
154 reviews 154 reviews
86 hotel reviews
Reviews in 82 cities Reviews in 82 cities
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed March 16, 2013

This well located small (100 rooms) Milano Starwood Hotel at the same distance to the center as the other newer and much larger Starwood, The Westin Palace, is very old indeed and it shows. Entrance, lobby, elevator, hallways and above all rooms have this worn somewhat depressing feeling about them and would need a major rebuilt. Bar area and restaurant have had this already, with success. The bar and garden terrace with it's daily happy hour is a very well attended event. Restaurant is convenient and pleasant. Good on-site parking arrangement at rate of 30 Euro/night. What makes this hotel so desirable though is the staff. Wonderful attentive and caring service, always with a smile. Every single staff member has been very welcoming and efficient. They give the impression that they do enjoy their job. Congratulations.

Room Tip: Ask a garden room, in front there is too much street noise. Garden is pleasant.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, March 25, 2013
Dear Tripper Europe 1,
thank you for your review and for the great comments about our staff! We are working for a refurbishment that we hope will be very soon!
Thank you also for sharing travel tips for other guests !
See you soon in our Garden !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave, 42, 20129 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#66 Family Hotel in Milan
#74 Business Hotel in Milan
#95 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Milan
Milan Sheraton

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