We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Location with a great bar scene!” 4 of 5 stars
Review of Sheraton Diana Majestic Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Sheraton Diana Majestic Hotel to your Saves list
Sheraton Diana Majestic Hotel
4.0 of 5 Hotel   |   Viale Piave, 42, 20129 Milan, Italy   |  
Hotel amenities
Ranked #155 of 427 Hotels in Milan
United Kingdom
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
“Good Location with a great bar scene!”
4 of 5 stars Reviewed January 23, 2013

The Diana is a historical hotel set in a great location close to main sights and shopping areas! The staff at this hotel are all friendly and very courteous. Rooms are a little dated but spotlessly clean, comfortable and a good size. The Diana is very famous for its bar and I had been to this before staying at the hotel. There are reviews that complain of the drinks prices but they don't mention the fabulous buffet that is put on, that there is no need to look for dinner!!! The bar area spills out on the most beautiful garden and is especially enjoyable in the summer months. I am a SPG platinum member and my membership was recognised and honoured very well by the hotel and I was upgraded to a suite on check in. I have stayed in the Westin in Milan before, which was nice but for my next trip to Milan my choice will be The Diana!!

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
Dear UK 68
Thank you for sharing your opinion on Tripadvisor about our Hotel and our bar. We are known all over Milan for our aperitivo, it is a tradition started 10 years ago in our design bar and garden and we certainly appreciate comments like yours that give us the sense that we are proposing something that is appreciated. Drinks from 7.00 to 9.30 pm include a full buffet that can easily substitute a dinner! We are glad you are a Platinum member of our SPG program, and that we have recognized your status !
Thank you again for your nice comments and see you soon !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

545 reviews from our community

Traveler rating
    174
    198
    99
    47
    27
See reviews for
76
131
48
167
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Zurich
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 22, 2013 via mobile

I really liked this hotel. It was super clean. I liked the interior of the room. Service was good. We had a really great stay. This is a true 4 star hotel. It's also great that the hotel is near the metro. The hotel bar was great too. I will come back for sure.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
Dear Cat in Zurich,
thank you for choosing the Sheraton Diana majestic in Milan and for sharing your opinion on Tripadvisor.
The hotel is in the heart of Milan close to the underground and to the city entertainment. Thank you for your comments about the rooms and staff , comfortable and clean, it is very important for us!!!
We are so happy to know you are going to plan another stay in the Sheraton Diana Majestic, we hope to see you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Top Contributor
180 reviews 180 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed January 22, 2013

Love it-I’ve been going to Sheraton Dianna for many years and 3-4 times per year, it feels like second home , they are very welcoming, great services, amazing bar and staff….comfortable and spacious rooms, beautiful garden , love eating outdoor, amazing night life( one of the best apperetivo in town) . I really recommend it , and above all this very close to the center.

Room Tip: the best rooms are the on es facing the garden , and executive double room are very spacious
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
Dear Taffoolie ,
thank you for choosing the Sheraton Diana Majestic in Milan and for sharing your opinion . We are so delighted to know that you are one of our regular guest and we hope to see you again! Many thanks for the great comments about the Hotel and our staff which everyday works for making guests experience irreplaceable!
SEE YOU SOON THEN !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Top Contributor
66 reviews 66 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed January 12, 2013

I should never have returned! The hotel is small over prices € 10 cokes, draftly (the Windows do not close), promised amenities are only in One's imagination, and there are excuses for Everything. Excessive Credit card authorizations 300% of Room charge, bonus mini bar charges without reason, failure to cancel authorizations, thoughtlessness toward handicapped travelers, the chic fashion perplesso are enthralled with this broker down vestige of the past but this Will soon pass. A lack of normal Sheraton amenities in the Room like bathrobe, shampoo, mouthwash, Etc make this nightmare a reality. AVOID AT ALL COST!

Room Tip: Go someplace else!
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
Dear Shoepeddler
Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often it may pinpoint an area of needed focus and attention.
This is certainly not the Sheraton experience we aim to provide our guests and I am truly sorry this happened to you. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish and we are truly sorry that we did not carry out this promise.
Thank you again for bringing this to our attention for which we will do all necessary to avoid it for other guests.
Have a great day !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 19, 2012

I spent a weekend at Sheraton Diana Majestic Hotel. It is conveniently located a short walk from the shopping area. Depending on the pace, it takes around 10-20 minutes to get to the main tourist area. The neighbourhood is nice and you can easily find some nice restaurants there.

The rooms are old-fashion so don't expect modern design and brand new interior, however, it suits well the architecture. What is unique about this hotel is not the rooms but the bar, which is absolutely a must visit place. There is also a beautiful garden, where you can have a drink or a meal. The downside of this is the noise, so try to avoid the rooms overlooking the garden, if you're particularly sensitive to noise.

What I liked the most about this hotel was the service. All the reception Staff was just amazing - very professional, helpful, friendly and smiling. True Italian experience!
I would definitely come back.

Room Tip: If you're particularly sensitive to the noise, try to avoid low level rooms overlooking the gard...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
Dear Joanna Fra,
Thank you for choosing the Sheraton Diana Majestic in Milan and for sharing your opinion on Tripadvisor. We are delighted to know that we had a great stay with us and that our staff was helpful and friendly :they work everyday to make a stay the most enjoyable possible. The hotel is located not far from the city center and from the underground as well from the city entertainment. Thank you very much for the great words about us, we are so happy to know you are going to plan another stay at the Sheraton Diana Majestic and we hope to see you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genoa, Italy
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 18, 2012

I was traveling with my family 2 adults 2 kids and a dog, usually big families are not so welcome, but this is not the case at the Diana. From the first moment we got to the hotel starting from the doorman to the reception and concierge they were all smily and helpful in a very professional way.
The big surprise was when we got to our room, aside from the size of the room we were assigned which was huge, a welcome gift was there not only for the kids but also a full welcome kit for our dog as well.
In the evening the concierge was very helpful finding us a restaurant for dinner but since it was raining and we had to wait and the kids were hungry so we decided to grab something at the bar and here although it was the aperitivo time we were seated and served quickly we enjoyed the nice music.
At the Diana we forgot the feeling of being bulky, we just felt like being home!
Congratulations to the GM for the great staff, our stay was above any expectations. I will definitely recommend the Diana for anyone who's visiting Milan.

Room Tip: The beds and pillows are fantastic I felt I wanted to stay in the bed...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
Dear Sabine D.
thank you for the outstanding review, we are glad you had a great stay with all your family, including the dog ! Your comments will be precious for families travelling to Milan, a city that offers a lot in terms of facilities and to do's on week end as well !
See you soon again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 8, 2012

This hotel is located in a great neighborhood and is very chic! I loved the decor in the lobby and the garden and courtyard in back are a peaceful oasis from the hustle and bustle. The service was great - in particular Enzo was very helpful. We really enjoyed walking around the neighborhood and checking out local eateries. At night the bar becomes THE place to see and be seen so if you're not dressed like a model you may feel a bit out of sorts.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, February 3, 2013
DearMswain28
thank you for your review and for the nice comments, Enzo will be so proud!
Thank you so much for staying with us, and for your beautiful words about us, we hope to see you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Diana Majestic Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave, 42, 20129 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#69 Family Hotel in Milan
#101 Luxury Hotel in Milan
#102 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood EMEA, Priceline, Venere, Hotels.com, TripOnline SA, getaroom.com, Despegar.com and Tingo so you can book your Sheraton Diana Majestic Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Milan
Milan Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Diana Majestic Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.