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“far too noisy” 3 of 5 stars
Review of Sheraton Diana Majestic Hotel

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Sheraton Diana Majestic Hotel
4.0 of 5 Hotel   |   Viale Piave, 42, 20129 Milan, Italy   |  
Hotel amenities
Ranked #143 of 432 hotels in Milan
Baku, Azerbaijan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“far too noisy”
3 of 5 stars Reviewed November 7, 2012

we had to leave the hotel every night to get away from the head banging music coming from the garden and bar which is full of office workers from 7 taking up all the tables inside and out, this goes on from 7 -10 and you can hear it everywhere it hits you as you enter reception we had to keep our balcony door closed as we felt like we were staying above a night club. Prostitutes also come in have free food then latch onto the business men. We would not stay in this hotel ever again.

Room Tip: make sure you are as far away from the downstairs bar/restaurant also the drinks are way too high a...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Turin, Italy
Top Contributor
101 reviews 101 reviews
35 hotel reviews
Reviews in 45 cities Reviews in 45 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 6, 2012

I spent a night at the Sheraton Diana Majestic with my girlfirend on the day of her birthday. We've been upgraded to a very nice suite and we've got a complimentary (and surprising!) birthday cake in room: great welcome from a super friendly and professional staff! Strongly recommended!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 31, 2012

Great history to this hotel, part of the old CIGA chain. Always a fashion hangout, now the courtyard has been cleaned up and there is a lively club-like bar, in a graceful arcing bay, starts hopping in the early evening.

Rooms have that CIGA Risorgiamento style. Very comfortable. Great deals on jr. suites now—compared to say, London or New York.

Hadn't been there in 20 years, and hope it's not that long to my next visit.

Room Tip: Ceiling height is fantastic on the 1st floor (our 2nd), but you might want a higher floor.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, November 8, 2012
Welcome back Roger B! . You know very well the Diana history and heritage, one of the jewels of the past Ciga chain that today has included all Sheraton features. Our hotel is still a meeting point of fashion art and design, and our headline says : meet you there ! We are all looking forward to see you soon at the Diana !
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Macau, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 24, 2012

First time in Milano and thinking to stay at a branded hotel would be a save choice and Sheraton Diana Majestic proves that to me. Down the street, very close to the MTR and you can travel to Cathedral or to airport very easily. There's also a big supermarket/hypermarket down the corner and it saves us a lot of time to buy fresh fruits and drinks during our stay.

The staffs were very helpful and provided everything we asked for. The hotel looks antique but the furnishing is not as old as the whole building. We like the private terrace in the room. The antique furnishing is nicely matched and you know you're living in a antique hotel but you don't feel like living with antique ages. This is something we looked for when staying at this heritage city.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, November 8, 2012
Dear Macao
Thank you for sharing your comments on tripAdvisor
The team and I could not be more happy to have guests leaving such positive comment after staying with us.
The position and the antique furnishing of the Diana allows our customers to live the city in an easy and comfortable way, and the courtesy of our staff is a characteristic that sets us apart.
I am looking forward seeing you soon
Have a nice day!
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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2012

This past summer I stayed at the grand hotel Sheraton Diana Majestic.
It was fabulous. It was the first time in Milano. A haven for models, fashion editors and fashionistas as myself. Everything about the room was spacious, the bathroom with two sinks.
A walk in closet and a lovely sitting area. I highly recommend the breakfast buffet at their Majestic Bar & Restaurant. They also have a lovely garden with fountains and sitting area. Close to Corso Buenos Aires a major shopping street, cafes, and restaurants. Impeccable Service...Ciao! Giovanna

Room Tip: Pick a room facing the garden it's much quieter than the street side.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, October 25, 2012
Dear Giovanna
Thanks a million for your feedback re your latest stay at the Diana Majestic. We are happy that you like the hotel overall.
Our main goal is to completely meet with guest’s needs and we are pleased to have succeeded.
Please book us for your next visit in Milan, we will make sure you will have another fantastic stay.
Best regards and see you soon !
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Tampere, Finland
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 18, 2012

Trust me I have tried them all and Westin as well. The building is a land mark albeit a bit run down. OK they did not have mobile phone chargers at the reception which feels a bit medieval.
The room was OK; nothing remakable but OK.

The staff was great; it was the greatest asset of this hotel and far better than the other Sheraton's in the city ... let alone Westin's staff. They just made you feel at home.

I will go back and yes next time I will take my mobile phone charger along.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, October 25, 2012
Dear Eva
Thank you for sharing your comments on TripAdvisor, You wrote a very rewarding feedback who certainly will blast our staff.
We also take note of your comments which will be instantly taken on board for correction with immediate effect and next time you will come to visit us we will be happy to have the charger for your mobile phone!
Should you decide to come back to Milan make yourself again at home
Have a nice day!
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kuurne
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 17, 2012

We stayed one night in this hotel for a short citytrip - we booked a junior suite package which included breakfast, late check out and free bottle of wine !
Room was extremely old fashion and definitely not worthwile ! Not that we cared for the bottle of wine but we never found this bottle !
We told this when we were checking out and they didn't charge the cocktail we took in the bar
The bar is very nice but all the other areas are poor !
The manager told us that they are waiting to get approval to start a major refurbishment.
Location is ok and on walking distance from major shopping areas

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review, October 25, 2012
Dear Busybiss
We would like to thank you for your feedback about the Diana, historical hotel in Milan
We appreciate you taking the time to share your observations with us, customer service and satisfaction is of paramount importance to us.
Thank you for having helped us to identify and focus on the areas which needs improvements such as amenity delivery, but we are glad that our associate has taken care of this at check out.
As you have been informed, we are waiting news for rooms renovation, although our executive rooms and some of our junior suites and garden view room have been recently refurbished.
We hope to see you again in Milan
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Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave, 42, 20129 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#65 Family Hotel in Milan
#74 Business Hotel in Milan
#97 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Milan
Milan Sheraton

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