I have always had the myth of this hotel, having grown up in Milan and spent summers in their garden for aperitivo. You can imagine the excitement when I booked to stay here for a weekend with friends. And so also the disappointment for the incredibly poor experience:

1. The hotel is in an amazing building, with one of the best bars in town and a beautiful garden where you can have a drink in the summer. This of course until midnight, after which you can only have wine or alcoholics, no cocktails. I guess it's got to do with licence, and barman going home. But seriously, can't you do anything about it?!

2. The room was incredibly unattractive. Was not meant to be, it even had a balcony with view on porta venezia, the bathroom was very big and the room had all the right optionals, including an ipod radio. It's just that you could see no attention to the overall effect. Dim lights on cream walls, with a little one door (monacal-cell like) wardrobe, the bed was clean and crisp, but with two pillows thrown there, no care. There was not even enought space between the bed and the desk to carry my bag to the other side of the room. Not something I will dream of when back home, not a 4 star room!

3. Albeit apologetic when caught in fault, the receptionist tried to pull that my room was on a prepaid rate when caught that she had already charged my card. I knew for sure that I would save 20€ of the 125€ a night (excl. breakfast) by prepaying. Not a big deal once you're checking out anyway, but what if I wanted to pay with a different card? She started mumbling she would need to speak to the head office, her boss etc. I had an appointment and left saying it was fine, which in itself it was but this is not what a 4 star should offer

I stayed in the Diana Majestic during fashion week. The hotel is super popular with the fashion crowd with parties and shows happening most night which seems very glamorous. The room I stayed was however disappointing. I had a reasonable location overlooking a side street, my colleagues either had rooms over looking the garden where parties were continuing until the early hours or over looking the main street with lots of traffic noise. The room was fairly small and extremely tired looking, desperately in need of a refurbishment. It also felt a little dirty though this was more due to the age of the room than any lack of work from the cleaners. The positives for this hotel is the stunning garden, people watching and great breakfast. The negative is the actual room.

This hotel was located near a local shopping avenue and near the subway. We walked from the Duomo in approximately 20-25 minutes. As with many European hotels, the rooms were small. The bathroom was fairly large but did not have adequate shelf space. The lobby was unremarkable. Breakfast was included and the waitstaff was friendly and attentive.

I was very disappointed with my recent stay in the Sheraton Majestic the twin room we booked did not even have a proper wardrobe it was a rail behind a curtain.
We complained and were told we could be moved if we paid a higher room rate,but I think £250 + is quite enough a night .
It was a shame as I will not stay there again ,as all they needed was to move us to a better room but now they have lost a client who would stay with them at least 8 times a year.