I have spent two nights in this hotel and i have to say it was one of the worse experiences i ever had in a hotel. The stuff is really rude and there is no customer service what so ever, at the moment there is a big big constration going on just in the building beside to the hotel and they are working night shifts, the soundproof is really bad and you can here everything, even the employees conversations. This issue was obviously not communicated and when i´ve requested to change the room (as I barely could sleep) the girl at reception look at me like if I was crazy. They even apologize to me, I know there is not there fault that someone else is having a constration, but they could at least empathized a bit.
The price was 130 euro per night, so I don´t think is a fair price for the service you get. The location is good but you can choose from a big number of hotels nearby. I really wouldn´t recommend this hotel and I would never come back here. Next time i come to Milan for business, I will make sure I choose another Hotel.
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