This is a lovely place, very stylishly designed but calming. (The grey walls with the wood floors and the dramatic lighting makes you feel a little like you’re in an Armani showroom.) The staff are friendly and helpful, with good recommendations for restaurants and advice about transportation, etc. The breakfast is great, with delicious coffee and well chosen pastries, yogurt, cereals, meats and cheeses, and the locations could hardly be better: about midway between the Duomo and the Castello Sforzesco and just a few blocks from La Scala. I do think some of the furnishing decisions in the rooms favor style over function a little too much: It would be nice to have a desk or table in the room for people who want to work, and even a chair would be nice. But that’s my only complaint about this relaxing and beautiful hotel.