I stayed at RossoVino once. And i can say that hotel is good, very clean and location is good. BUT! I booked 6 days (it was month ago before my trip), but when i came to a hotel, my plans changed and i told to a man on reception when i had check-in that my plans is changed and i will stay only 2 nights in Milano, next days i will not be here in Milano, i will go to another city on 3 days and when i back to Milano I need one night here. So i can pay for first 2 nights and last one, becouse I WILL NOT BE IN MILANO whole week. I know that u can cancell a booking one day before check-in. So he can just cancell a days which i didn't need. A man on reception sayd NO! YOU MUST PAID FOR WHOLE 6 days! Even if u will not to be here 3 days! I PAID for 6 nights, I spent 2 nights and came back on last night. And it was very unpleasant surprise when i came back in that hostel. I opened the door in hostel and said “hello” to this man on reception, and saw his surprised face and he immediately became nervous, i asked “what”? He told me that didn’t thought that i'll be back, so he gave my bed to another girl(coz my bed was empty!), and he has no bed for me now.
I said “What is the nonsense? How? How can u gave my bed to another girl, if i PAID FOR IT? I laid my jeans on the bed and i had left my things in the cupboard 3 days ago, and where is it all now? ’’ He said what he thought what I’m check out. Hah! Then i said “ so does it not seem strange to you that i left my things in the room and i have a keys to the room and we talked about what i'm going away for a couple of days before,when i had check-inn. And i said anything on Russian language like “what the hell?” And he said me DON’T SPEAK ON RUSSIAN! Ha-ha-ha, i said if i want speak on Russian i will speak on Russian!!! It was crazy!CRAZY! I asked where is my jeans and another things? He bring me up to the room, and opened a door to the room. And i saw 3 bed with 4 people! Ha-ha-ha! He is clever man, natural business man, placed on a one bad 2 people and got money for 2 person, and got money twice from my bed!!
He said me “look we don’t have a bed for u now!” I said I DON’ T CARE, I’M TIRED! THIS IS NOT MY PROBLEM! IT’S YOUR PROBLEM MAN!!! MAYBE MY ENGLISH IS SO BAD, AND U JUST DON’T UNDERSTAND ME?
And he said “ no your English is not bad! You are bad person!” Duuuh, it was HORRIBLE!
- Official Description (provided by the hotel):
- Rossovino is a quaint, newly constructed , private Italian villa offering clean, comfortable accommodation at affordable prices. A complimentary bottle of red wine will be offered for each room as a welcome gift Facilities : - Free Wifi internet access - Flat TV - Hair dryer - Fan - Heating - Free towels and linens - Some rooms have private toilette ( Ensuite ) while others have it shared ( budget room ) Mind that triple , quadruple and family rooms provides a Bar Fridge ! The hotel is located in a safe and quaint neighborhood and is a short walk from many necessary services and facilities: - Large supermarket (across the street) - 3 Banks and ATM machine (50 meters away) - Post office - Laundry - Many restaurants, pubs, coffee shops Free car parking is availavle in the public nearby the hotel while private parking,with extra fee, is available on request ( via mail or via phone ) Stay in RossoVino is like staying at home, but changing the colors and light ! ... more less
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