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“It doesn't get much better....” 5 of 5 stars
Review of UNA Maison Milano

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UNA Maison Milano
4.0 of 5 Hotel   |   Via Mazzini 4, 20123 Milan, Italy (Centro Storico)   |  
Hotel amenities
Ranked #2 of 427 Hotels in Milan
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“It doesn't get much better....”
5 of 5 stars Reviewed May 15, 2013

You can't ask for a hotel in a more perfect location--steps from the Duomo, from major shopping streets, from the metro, and a few block from La Scala. The hotel is a tiny white oasis from the crowds and the hussle of the city, with a staff that sets out to please from the moment they offer you a glass of prosecco or share city maps in order to make you comfortable. The rooms are clean, luxurious, and filled with the best touches--the bathroom has so many little "gifts", from bath salts, robes and slippers, to all sorts of beauty goodies. The beds are delicious and provide excellent sleep.

The hotel is also close to an area called Brera--a hip, soho esque area away from the tourists that made for wonderful dining and shopping.

Would recommend this hotel to anyone traveling to Milan...it definitely made us fall in love with the city.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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633 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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EAST GRINSTEAD
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2013

Not having been in Milan for some,this hotel was something of a surprise.
Initially I was taken aback by the very small entrance,blink and you'd miss it.
However once inside what a great welcome from the very friendly staff.Offers of drinks,coffee,cakes,etc were given whilst checking in.
The room was extremely comfortable and nicely furnished.Very comfortable bed and the bathroom was very nice with lots of shower gels,soaps,etc
The only failing for me was that there was no milk provided for the free tea and coffee!
I would have no hesitation in recommending this hotel.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2013

My husband and I, together with my auntie and cousin checked into UNA Maison hotel during last week of April. The hotel is very beautifully decorated. On the 1st day of check in, one of the hotel staff even accompanied us to our room and explain how to use the facilities. Hotel is just 2 mins walk from the metro. We were staying at room 351 and 355 which comes with an amazing big bath room and bath tub! I love it so much. The hotel staff provided us with good directions guide to the attractions and restaurants including booking services.

The only down side is the room price does not include free wifi and breakfast. But hotel was nice to have a slight discounts for our 5 days wifi services. Though they do not serve breakfast, the hotel do serve complimentary fruits, pastries, lollipop and marshmallows all day long.

All four of agreed UNA maison is the best hotel ever stayed. :)

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Byfleet, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 3, 2013

I stayed here on business at the beginning of December. It is a lovely boutique hotel, and nothing was too much trouble. The location is excellent - right in the centre of Milan, and I would thoroughly recommend it.

It is a small hotel, and there are very limited public spaces - very small lobby and seating area, with a limited bar cabinet. Breakfast is served in the room (excellent) and there is limited room/bar snack service avaible also. Food & beverages were pricey, but to be honest in such a central location there is no real need to eat in.

The rooms were a reasonable size and well-appointed. My bathroom was also great, with an excellent shower & bath, and good standard & quantity of towels, bathrobes and toiletries.

The staff were all great, and nothing was too much trouble. It is pricey, but this is central Milan. I would definitely stay again.

Room Tip: Don't forget that Milan hotels do not provide irons - so if you are going to need things pressse...
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Copenhagen
Top Contributor
119 reviews 119 reviews
58 hotel reviews
Reviews in 57 cities Reviews in 57 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 28, 2013

With a location 50 feet from the Duomo Square, the Una probably has one of the best locations in Milan (unless you want to stay in the swank streets, where the hundreds of designer stores are located). Of course this also means that the nearby cafe's and restaurants are tourist traps!

The rooms are of absolutely decent size and with unusually good beds and pillows. Way above hotel standards. The rooms have a tastefully modern decor, and the bathrooms are large.

After two nights we, however, have to agree with the many Tripadvisor guests that what really makes this hotel stand out is the staff, which gives you a warm welcome (with one of the best cappucinos I had in Milan) and a just as smiling and warm goodbye. Top class hotel staff.

And finally: I also have to agree that an official rate of 45 Euro for 24 hours of WIFI is a joke. It should have "cost" the hotel one star in this rating, but the staff makes this a 5 star hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2013

This modern boutique hotel is in an excellent position in the heart of Milan but its most endearing feature is its staff. Each member of staff goes out of their way to be helpful,friendly and warm. Just like meeting old friends. The UNA group are lucky to have such a brilliant team in Milan.The property is modern yet compact but the rooms are excellent.Whilst it deserves a 5 star rating for all these reasons, draw backs for those travellers who require a Spa or gym is that there isn't one or the other. The other draw back, and the reason I gave it 4 and not 5 is the fact that one is required to pay for internet when every Cafe in the city offers it free. In this day and age charging for wifi is like charging for the soap and shampoo. UNA group you are letting a great property with an outstanding Team down!

Room Tip: The suite on the top floor is more expensive but great. The Junior suite is not worth paying more th...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
92 reviews 92 reviews
32 hotel reviews
Reviews in 47 cities Reviews in 47 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 9, 2013

Una Maison Milano is a gem of a place to base yourself when in Milan if you are looking for a comfortable room in a great location, right by Duomo.

There is no restaurant, bar, gym, pool, etc. - just lovely rooms and amazing service in a prime location. From the welcome drink at check-in to the help in sorting out football tickets, the team at Una Maison could not have been more helpful. We were given a suite which was very spacious and comfortable - and remarkably quiet given the proximity to Duomo.

Highly recommended!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about UNA Maison Milano

Address: Via Mazzini 4, 20123 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milan
#2 Luxury Hotel in Milan
#7 Family Hotel in Milan
#11 Business Hotel in Milan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
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Also Known As:
Una Maison Milano Hotel Milan

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