Forget the previous negative reviews, they've obviously got an 'axe to grind'! My wife and I have just returned from our second stay at Una Maison Milano, which again, we found to be faultless. Despite the hotel's excellent central location, our room was very quiet, our bed really comfortable and the staff a pleasure to deal with. Nothing was too much trouble, and just as we found two years ago, the smiles of Francesco, Daniele & Debra were as wide as Piazza Duomo! Service was always courteous and prompt, and all of the staff we met were eager to please. Francesco rounded our stay off with an excellent restaurant recommendation. Well done all, and see you next time!