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“Good quality hotel” 4 of 5 stars
Review of Doubletree by Hilton Milan

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Doubletree by Hilton Milan
4.0 of 5 Hotel   |   Via Ludovico di Breme 77, 20156 Milan, Italy   |  
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Ranked #96 of 432 Hotels in Milan
GreenLeadersPlatinum level
Prato, Italy
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“Good quality hotel”
4 of 5 stars Reviewed July 12, 2014

Stayed for one night after a concert at Villa Arconati, the hotel is new, modern building with basic services as garage, bar, restaurant and fitness room.
Check-in was efficient, very friendly with a hot biscuit. Room was perfect, with super comfy king bed, coffe set and 2complimentary bottles of water.
The only minor problem was caused by a noise of the air conditioning thermostat but, after a while we got used to it and fell asleep.
We had discount on garage (10 euro instead of 20) and on breakfast (9 euro each).
Dinner was quick and good quality, especially service.
Very pleasant overall experience .

Room Tip: Rooms facing the courtyard
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaetano R, Direttore vendite at Doubletree by Hilton Milan, responded to this review, July 29, 2014
Dear Maria Giulia,

Thank you for your great feedback, I really appreciate you taking the time to review positively our property.

I am happy to hear that you found our location very convenient to reach the concert venue and you enjoyed our services and cleanliness. however I am very sorry to learn that your experience was not full satisfactory due the air conditioning noise you mentioned. Allow me to assure that this is not the norm and all the action have been taken to avoid this in the future.

There are many other concert scheduled in the next few weeks in Milan, we all hope that you will choose our property again and we look forward welcoming you very soon with our hot Cookie.

thank you again

Gaetano & the entire Team at DoubleTree by Hilton Milan
We
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503 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 11, 2014

We stayed one night in Milan as we were transiting and as a HHonors member enjoyed the stay in Doubletree. Late arrival, and the service was smooth, enjoyed a good night sleep and breakfast was good.
Location was not ideal as we had to transit to the train station, but the rest of the experience was very good.

Green Features: I knew about the hotel's focus on sustainable practices, and was happy to support them.
  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaetano R, Direttore vendite at Doubletree by Hilton Milan, responded to this review, July 28, 2014
Dear Ian,

Thank you for your feedback and thank you for your continuos loyalty to the Hilton Family. I appreciate you taking the time to review positively our property. I am happy to hear that you enjoyed your stay at our property and had a restfull night!

We look forward welcoming you again in the future

Gaetano and the entire Team at DoubleTree by Hilton Milan
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Leicester, United Kingdom
1 review
5 of 5 stars Reviewed July 10, 2014

I really enjoyed my stay at the Doubletree hotel. The hotel itself is one of the best four star hotels that I have stayed in. All of the staff were very friendly and helpful. Whilst its location is not within walking distance to the city centre, the hotel provides an excellent complementary shuttle service (runs every 15 minutes till 11pm) to the nearest metro station (and other locations such as the Milano Congressi) which can be booked in advance. The surrounding neighbourhood is quite, but safe to walk around in at night.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaetano R, Direttore vendite at Doubletree by Hilton Milan, responded to this review, July 25, 2014
Dear Luke,

Thank you for your review. What a pleasure it was to hear that your really enjoyed your stay and our services. As you mentioned we are not withing walking distance to Milan Duomo, but we offer the complimentary shuttle service to the metro station that you have used and appreciated and we also have a tram stop cross the road that wil take diretly downtown. Thank you for taking the time to write this review - I'll be sure to share your comments with all team members here at the Hotel.

Allow me to add that we are conveniently located next to the EXPO 2015 site ,and since the event is just around the corner, should you wish to make a visit, we would be honored to have you again at our property.

All the best,

Gaetano and the entire team at DoubleTree by Hilton Milan
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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 24, 2014

I reserved accommodation and everything was great except for the last day. My iPod touch went missing from the bedroom. It's not exceptable that it went missing from the room!! I let the reception know about this at 1pm & it is now 9:15pm and still nothing has been done about this, they won't even get the manger for me!!! Will be leaving Milan 6am tomorrow frustrated and unhappy. I brought 6 other family members to stay at this hotel and now I am getting treated poorly because my iPod touch was taken from my room???? unfortunately this incident has ruined our stay. It is now 10pm at night and it is being addressed by the manager, I am tired and upset that it has taken this long and now have to go to police station to report the theft.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gregoriopecoraro, General Manager at Doubletree by Hilton Milan, responded to this review, June 25, 2014
Dear Rebecca,

we have promptly managed your complain and Luca and our Housekeeping Manager assist all the afternnoon you and your familiar to check if this Ipod was in the room.
I'm sure you lost it somewhere else because all the log in in your room recorded by our system prove that only your badge had access in the room.
Please reconsider your review as not to falsely accuse our workers and defamate our Hotel.
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Delft, The Netherlands
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 23, 2014

Friendly staff for checkin. Bar was closed at 2345 normally at 2400!?!?!
minimarket in hotel for drinks. Restaurant on sundays serves precooked meals. A big minus! On other days it's ok.
Room are very ok. 5 pillows. Comfy seat, big safe WITH 220v/ac! Airco is working well and reasonable silent. Nice bathroom with bidet, get the restrictor out of the showerhead and you have a strong jet. Internet free and 7mb/sec (Netflix proof). Elevator can be used only with room card! It has a reason. Good breakfast and very nice cappucino. It has an atrium to sit in.
All together, a nice hotel to be in, but outside ....Get a cab and go to the city center. Public transport sucks.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gregoriopecoraro, General Manager at Doubletree by Hilton Milan, responded to this review, June 25, 2014
Dear Marc,

thank you for spending you time to write this review. we are happy you appreciate our rooms, our bathrooms and our Doubletree Breakfast.
The Bar opening is up to midnight and usually it is enough for our clients but room service is available 24hrs. We don not serve pre-cooked meals our kitchen prepare only fresh and delicious meals.
Thanks.
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Top Contributor
54 reviews 54 reviews
47 hotel reviews
Reviews in 44 cities Reviews in 44 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 21, 2014 via mobile

If it's the location you're after, forget this hotel, since it is fairly away from central Milan and not easily accessible with public transportation.

However, if this is not an issue, we really recommend his DT hotel:
Quiet, clean, rather new, professionally run and with all the services and extras you may need.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gregoriopecoraro, General Manager at Doubletree by Hilton Milan, responded to this review, June 23, 2014
Dear Vfitaly,

Thanks Thanks Thanks for your wonderful review and for the appreciation of our services. You caught the spirit of our work and the passion we put in doing it and this really give us the right prize for all our efforts.
Thanks again and hope to see you soon in our sunny city.
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Boise, Idaho
1 review
5 of 5 stars Reviewed June 20, 2014

We really enjoyed our stay at the DoubleTree Milan. The staff was wonderful and extremely helpful. The breakfasts were very good and the hotel is very clean. The only thing that we did not like was the distance from many of the sites we wanted to see. I wish the staff would have told us about the train station close to the hotel sooner as it was much better than tram.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gregoriopecoraro, General Manager at Doubletree by Hilton Milan, responded to this review, June 23, 2014
Dear Scott,

Thank you for the wonderful review and for the time spent to send it. We really appreciate your words and your compliments and we will take care of your suggestions.
Thanks again.
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Additional Information about Doubletree by Hilton Milan

Address: Via Ludovico di Breme 77, 20156 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Milan
#40 Business Hotel in Milan
#70 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton Milan 4*
Number of rooms: 240
Official Description (provided by the hotel):
The new Doubletree by Hilton Milan in the heart of Viale Certosa, northern Milan's essential business district, offers upscale hotel accommodations and modern amenities close to Fiera Milano Exhibition Center and Trade Fair Complex, only five minutes from the new Rho Fair Grounds and 10 minutes from the City Center. Our elegant hotel, convenient to major rail lines and autostrada, is only 30 minutes from Malpensa International Airport (MXP) and 30 minutes (25mi/15km) from Linate National Airport (LIN). ... more   less 
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Also Known As:
Doubletree By Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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