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“Hey for Business, Ney for Pleasure” 3 of 5 stars
Review of Crowne Plaza Hotel Milan City

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Crowne Plaza Hotel Milan City
4.0 of 5 Hotel   |   Via Melchiorre Gioia 73, 20124 Milan, Italy   |  
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Ranked #53 of 431 Hotels in Milan
Zurich, Switzerland
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
17 helpful votes 17 helpful votes
“Hey for Business, Ney for Pleasure”
3 of 5 stars Reviewed July 18, 2014 via mobile

Sorry, but the pictures look better than reality, which is greyer and cramped. The inner patio is nice, the Hotel has all amenities, but nothing stands out. Looking at my 3 criteria: internet works great and is for free, a definite plus. The switches work once the card is in, but the TV remote was not reacting... And there is a fitness, with a view, but it is cramped. So OK when on Business, but not for Leisure.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milcc, Direttore at Crowne Plaza Hotel Milan City, responded to this review, July 24, 2014
Dear guest

in thank you for your comments, we are sorry that some services were not to his liking. The Crowne Plaza offers its guests all the standards necessary for a pleasant stay: restaurant, bar with its outdoor terrace, indoor parking, fitness and SPA. In addition, a taxi service to the airport and the subway right underneath the hotel that leads directly to the center with a few fermate.Il Our staff is also available to advise some routes to explore the city on foot or by bus service opened.
Looking forward to it again and get to know our guests personally

with regard

Luciano Pellegrini
General Manager
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564 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 17, 2014

I stayed here for 2 nights during a business trip. The best part of this hotel is the location. The hotel is 5 min walking distance from the Milan central station and the Metro station is just next to the hotel entrance door.
The hotel rooms are not very spacious but very nicely decorated and clean. The rooms have very good comfortable chairs , but two of them occupy a lot of already cramped space. The facilities like tea coffee makers, LCD panel , good toilet facilities and wi-fi are very comfortable.
The location of the hotel is excellent in terms of shopping and restaurants around. There are plenty of eating joints in the vicinity and it is worth trying them.
The hotel has got good amount of parking facility which is very convenient. The staffs at the reception was quite friendly and helpful. One should be slightly careful about strolling far late night as there are some bad elements around who may try to squeeze you posing to you as police. We could shoo some people like that in a car who were trying to approach us ; as we were three of us.

Room Tip: Should select a higher floor facing the road
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, UK
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 12, 2014

Location: Good
- Metro station right next door to hotel entrance
- Metro station one stop from Milano Centrale station
- 5 stops on the M3 (yellow) line to Duomo
- There are some local cafe and restaurants around

Bedroom: Good
- We were upgraded to a Junior Suite, so room was spacious with a 'lounge' area (with sofa and coffee table)
- Bed was comfortable
- Rainforest shower was good

Restaurant: Good
- Breakfast was ok
- We had dinner there one evening and food was also ok

Overall: Good
- Front desk staff knowledgeable, informative, helpful
- Not at all bad, but at the same time nothing to really be shouting about


Tip to get to hotel by Metro:
- Walk through the archway next to the newsagent (on your left with you back to the ticket gates)
- Go up the stairs immediately to your left after this archway, then you are right there next to the hotel entrance.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review, July 28, 2014
Dear Pompey_JT,

Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, room accommodations, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Lera P
Case Manager
IHGCare
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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

I stayed there for one night for business in a standard room. The room was clean, bathroom and shower was great, wifi worked with no problems, staff were friendly and helpful. My room was on the 6th floor. The hotel is a 10 min walk from Milano Centrale train station. Even better is the fact that the entrance to the metro is just outside the hotel entrance, which is very convenient. From there, its 4 stops to Via Monte Napoleone costing Eur 1.50 per trip.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 10, 2014

we stay last Dec for 3 days, and it was in winter.
location is perfectly just infront of exit metro Sondrio. Rooms is not too big, but still comfort. front office staff is okay and ver helpful, especially while need guidance for sightseeing.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review, July 28, 2014
Dear Situmeang,

Thank you for taking the time to convey your comments regarding your recent experience with us. We value your opinion of how we hosted your stay. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our comfortable rooms and helpful staff. Our goal is to make your stay the best it can be and it looks like we accomplished this. We look forward to making your next stay even more memorable. Thank you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groningen, The Netherlands
Top Contributor
297 reviews 297 reviews
134 hotel reviews
Reviews in 127 cities Reviews in 127 cities
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed July 7, 2014

It is rare for me to give a chain hotel the highest ranking, but I really enjoyed my stay at this hotel.

We checked in early (11:30), but no problem a room was available. We had booked Superior King, but we were upgraded to a Junior Suite on the top (9th) floor. This room was large and very comfortable, with small a roof terrace. Minor complaint: the television cannot be watched from the sitting area, so placing the TV on an adjustable arm would be beneficial.

The small gym and spa area was pleasant and mostly quiet during our stay. It is located on teh 9th floor, so has a pleasant outlook over the city. The bar/restaurant area has a very pleasant garden terrace, where we had dinner one evening. The food isn't anything special, but the service was first rate.

The hotel is located next door to a metro station, with frequent direct trains to the centre. So fine for sight seeing. Second minor compliant: there are very few places around the hotel to eat, so you need to either travel towards the centre or eat at the hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Helsinki, Finland
Top Contributor
102 reviews 102 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here for 3 nights on a standard room. Room was smallish but I was on my own so it was ok for one person. Hotel is good, clean and comfy. Beds and pillows are very good. They have also blind curtains to keep the light out. It was really hot in Milan while I was there (+37 degrees). The air-con was working well and it wasn´t noisy. Breakfast was one of the best moments during the day. It is excellent. Location is perfect, tube station just under the hotel.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Milan City

Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in Milan
#35 Luxury Hotel in Milan
#38 Family Hotel in Milan
#39 Business Hotel in Milan
#51 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Official Description (provided by the hotel):
The Crowne Plaza Milan City is a newly built superior 4 star hotel located in the City business district of Milan and close to the Central Railway Station.Sondrio subway station (yellow line) is aside the hotel to reach the main city attractions like the Cathedral, La Scala Opera House, Sforza Castle.Easy access to the shopping areas of both the 'Fashion District' and Corso Buenos Aires and to the nightlife of Corso Como, full of fashion lounge bars and restaurants. The new Exhibition Centre in Rho/Pero, so as Fieramilano Convention Center are easily reachable by public transportation (red line subway).The Crowne Plaza Milan City boasts totally soundproofed rooms with a stylish design(81 standard rooms, 18 superior rooms, 7 junior suites and 3 family rooms) equipped with WI-FI internet connection, LCD flat screens with DTT Network and Pay-per-View movies system. The hotel also features a fitness center on the roof with view on Milan's skyline with wellness area and saunaCongress facilities up to 120 delegates (including an Executive Boardroom for up to 10 people) equipped with WI-FI and latest technological equipment.Restaurant with international and typical cuisine, and a cosy bar overlooking Hotel s Winter Garden . ... more   less 
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Also Known As:
Crowne Plaza Milan

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