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“Enjoyed our stay” 3 of 5 stars
Review of Crowne Plaza Hotel Milan City

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Crowne Plaza Hotel Milan City
4.0 of 5 Hotel   |   Via Melchiorre Gioia 73, 20124 Milan, Italy (Stazione Centrale)   |  
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Ranked #57 of 432 Hotels in Milan
Certificate of Excellence
Portsmouth, UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Enjoyed our stay”
3 of 5 stars Reviewed July 12, 2014

Location: Good
- Metro station right next door to hotel entrance
- Metro station one stop from Milano Centrale station
- 5 stops on the M3 (yellow) line to Duomo
- There are some local cafe and restaurants around

Bedroom: Good
- We were upgraded to a Junior Suite, so room was spacious with a 'lounge' area (with sofa and coffee table)
- Bed was comfortable
- Rainforest shower was good

Restaurant: Good
- Breakfast was ok
- We had dinner there one evening and food was also ok

Overall: Good
- Front desk staff knowledgeable, informative, helpful
- Not at all bad, but at the same time nothing to really be shouting about


Tip to get to hotel by Metro:
- Walk through the archway next to the newsagent (on your left with you back to the ticket gates)
- Go up the stairs immediately to your left after this archway, then you are right there next to the hotel entrance.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review, July 28, 2014
Dear Pompey_JT,

Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, room accommodations, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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735 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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  • Danish first
  • English first
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English first
Singapore, Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 11, 2014

I stayed there for one night for business in a standard room. The room was clean, bathroom and shower was great, wifi worked with no problems, staff were friendly and helpful. My room was on the 6th floor. The hotel is a 10 min walk from Milano Centrale train station. Even better is the fact that the entrance to the metro is just outside the hotel entrance, which is very convenient. From there, its 4 stops to Via Monte Napoleone costing Eur 1.50 per trip.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 10, 2014

we stay last Dec for 3 days, and it was in winter.
location is perfectly just infront of exit metro Sondrio. Rooms is not too big, but still comfort. front office staff is okay and ver helpful, especially while need guidance for sightseeing.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Milan City, responded to this review, July 28, 2014
Dear Situmeang,

Thank you for taking the time to convey your comments regarding your recent experience with us. We value your opinion of how we hosted your stay. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our comfortable rooms and helpful staff. Our goal is to make your stay the best it can be and it looks like we accomplished this. We look forward to making your next stay even more memorable. Thank you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groningen, The Netherlands
Level Contributor
352 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 stars Reviewed July 7, 2014

It is rare for me to give a chain hotel the highest ranking, but I really enjoyed my stay at this hotel.

We checked in early (11:30), but no problem a room was available. We had booked Superior King, but we were upgraded to a Junior Suite on the top (9th) floor. This room was large and very comfortable, with small a roof terrace. Minor complaint: the television cannot be watched from the sitting area, so placing the TV on an adjustable arm would be beneficial.

The small gym and spa area was pleasant and mostly quiet during our stay. It is located on teh 9th floor, so has a pleasant outlook over the city. The bar/restaurant area has a very pleasant garden terrace, where we had dinner one evening. The food isn't anything special, but the service was first rate.

The hotel is located next door to a metro station, with frequent direct trains to the centre. So fine for sight seeing. Second minor compliant: there are very few places around the hotel to eat, so you need to either travel towards the centre or eat at the hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed here for 3 nights on a standard room. Room was smallish but I was on my own so it was ok for one person. Hotel is good, clean and comfy. Beds and pillows are very good. They have also blind curtains to keep the light out. It was really hot in Milan while I was there (+37 degrees). The air-con was working well and it wasn´t noisy. Breakfast was one of the best moments during the day. It is excellent. Location is perfect, tube station just under the hotel.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 28, 2014 via mobile

Stayed for two nights in room 605 during our stay in Milan. Very close to The train station and we didn't even bother taking the metro to the hotel. We were able to walk to the hotel with our luggages within 10mins.

Spacious room, we got the superior room. I believe it is a bit bigger than the standard and the washroom has a double sink, which my sister and I appreciate. Glad we splurged a bit. Wifi was free with the room. The beds were super comfortable and we got very good rest. The TV had good channels and we caught all World Cup games during our stay. The only complaint was the air on was not very strong. We had to set it to 17 degrees overnight.

We didn't have breakfast at the hotel as we got the 21 prepaid saving rate. No worries. There is a very old family run cafe across the street. We ate there three times!!! Very good value and excellent coffee.

Metro is just next door, very convenient to get to all the major sites. We also used their airport transfer to the airport. Very safe and we enjoyed chatting with the driver... Sorry forgot his name. Check in and check out both very fast and efficient.

Will definitely choose this hotel again on my trip to Milan!!

Stayed June 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

The staff at the bar is WONDERFUL!!!! Erika is so friendly and warm!!! Francesco is also nice!! The mgr/Mauro was great! Franco, Veronica & Laura at the front desk were also very nice and helpful!!! The entire staff, including housekeeping were FANTASTIC!!! This is a Gorgeous hotel!!!

Room Tip: The rooms are beautiful, the breakfast was delicious. You will have to take the metro or a taxi...
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Milan City

Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#12 Spa Hotel in Milan
#27 Family Hotel in Milan
#35 Business Hotel in Milan
#40 Luxury Hotel in Milan
#73 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Number of rooms: 109
Official Description (provided by the hotel):
The Crowne Plaza Milan City is a newly built superior 4 star hotel located in the City business district of Milan and close to the Central Railway Station.Sondrio subway station (yellow line) is aside the hotel to reach the main city attractions like the Cathedral, La Scala Opera House, Sforza Castle.Easy access to the shopping areas of both the 'Fashion District' and Corso Buenos Aires and to the nightlife of Corso Como, full of fashion lounge bars and restaurants. The new Exhibition Centre in Rho/Pero, so as Fieramilano Convention Center are easily reachable by public transportation (red line subway).The Crowne Plaza Milan City boasts totally soundproofed rooms with a stylish design(81 standard rooms, 18 superior rooms, 7 junior suites and 3 family rooms) equipped with WI-FI internet connection, LCD flat screens with DTT Network and Pay-per-View movies system. The hotel also features a fitness center on the roof with view on Milan's skyline with wellness area and saunaCongress facilities up to 120 delegates (including an Executive Boardroom for up to 10 people) equipped with WI-FI and latest technological equipment.Restaurant with international and typical cuisine, and a cosy bar overlooking Hotel s Winter Garden . ... more   less 
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Also Known As:
Crowne Plaza Milan

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