My husband and I were traveling with other bicyclists in July 2012. We rode into beautiful Mantova, hot and ready to check in to the hotel, shower, and sightsee. The air conditioning did not work, but the hotel director, wife of owner, assured us that, given time, the room would cool. It did not. Many of us were miserable. My husband complained enough to allow us to change rooms. When we got ready to check out, they charged EXTRA for the exchange. Air conditioning does not work, and the owners do not care.
But worse than that, the director gave our passports to another couple, all the time insisting she gave them to us,. She screamed at us, calling our group animales Americans. She forced her way into our room, insisting she was going to search our room, looking for our passports. After we learned that another couple was given our passports, she continued to scream at us, never apologizing, never admitting her negligence failing to verify owner of passport.
- Also Known As:
- Rechigi Hotel Mantova
- Rechigi Hotel Italy/Mantua
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