We have traveled numbers times in Italy and have never had such attentive and friendly service anywhere else. Gianni and Mari were there to make your stay in Stresa as amazing as you were wanting it to be. The hotel was clean and comfortable and we did not feel lacking in any area. The location was so perfect and you always had good ideas where to eat or visit. These set up train reservations and hotel reservations for us as we ended our visit in Milan. We would definitely return should we go to Stresa again. We feel like we made new friends!