This hotel is in a great location, only a block from the ferry and within walking distance to the town center. The entrance is on the first floor (one flight up) but there is an elevator if you cannot walk up the steps. We stayed here for three nights in September. Our room was very clean and quiet with a balcony and a wonderful view of the lake. The front desk staff was very helpful when we needed to print out a voucher. Breakfast is not included in the price of the room but there are many options only steps away.