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“Good value and charming service” 4 of 5 stars
Review of Hotel Eden

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Hotel Eden
3.0 of 5 Hotel   |   Viale della Vittoria 16, 28831 Baveno, Italy   |  
Hotel amenities
Ranked #10 of 14 hotels in Baveno
Dortmund, Nordrhein-Westfalen, Germany
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good value and charming service”
4 of 5 stars Reviewed May 30, 2013

We stayed here for a spontaneous short trip to Lago Maggiore. The hotel is not luxurious, but offers good value for moderate prices. It is family run and the staff is very charming, friendly and helpful (e.g. we had to leave early in the morning before reception opening hours; the manager kindly agreed to get up early and let us out in his pyjamas :D). They speak at least English and German (apart from Italian of course).

We had a rear view room (having view to a beautiful church and the mountains) which was overall ok. The furnishing was a tiny bit old, but the room was very clean. The bed was mildly squeaky, the blanket a bit spartan (concerning German standards).

The breakfast was satisfying, offering adequate variety. The food and beverage quality was good. Unfortunately, they only offer filter coffee (which is a pity being so close to the birth place of the espresso, but this is nitpicking).

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Responsabile reception at Hotel Eden, responded to this review, June 11, 2013
Dear Flokru,
thank you very much for your review.
We appreciate your compliments and
your criticism that help us improve.
Best regards

Luca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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60 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Soham, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 29, 2013

This family run hotel is located in the centre of Baveno with lovely views of the lake from the front and of the church and mountain from the back. The owners are very friendly and helpful and made us feel very welcome. This is a small hotel, so has a homely feel and was very clean. There was a lovely buffet breakfast, with plenty of choice and there is a good dinner menu.
The Pagani family that run the hotel speak good English and are happy to help with any queries or to recommend places to visit. I will look forward to staying again on future visits!

Room Tip: Rooms at the front have lovely views across the lake. The rooms at the back look out at the mountai...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Responsabile reception at Hotel Eden, responded to this review, May 21, 2013
Dear Becky,
it's a pleasure to meet you again!
Photos that you took here and send us
are so beautiful, wonderful and
for us is a very pleasure to use your photos
in our web site.
Best regards
Luca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newmarket, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2013

We paid a return visit to the Hotel Eden last week. The hotel has been in the ownership of the Pagani family for over one hundred years. We had another thoroughly enjoyable stay. The accommodation was sensibly priced, the welcome very friendly and the food was of a good standard. Visits to Lake Maggiore are always a great pleasure. We would recommend the Hotel Eden to anyone who reads this and prefers to stay in a modest hotel that offers good value. We look forward to returning next year.

Room Tip: We had a room at the back of the hotel which was fine. Rooms at the front face the lake with a wonde...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Responsabile reception at Hotel Eden, responded to this review, May 21, 2013
Dear Mr Peter,
we are very happy to see you again
and we thank you for your review.
We hope also to see again next year
with your family in our hotel.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2012

The hotel is not as grand as some of the larger hotels in the area, it is however homely, comfortable, friendly and a lovely place to stay. The food is excellent and the hotel faces the gardens on the lakefront and is right at the centre of Baveno. I would not hesitate to go back again.

Room Tip: Get a lake facing room (although the back looks over the mountain and church, so is still pretty).
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Proprietario at Hotel Eden, responded to this review, April 27, 2013
Dear Roslyn,
thanks for your review.
Best regards

Pagani Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 21, 2012

Recently returned from a two week holiday in Baveno staying at the Hotel Eden. The owners, (whose family apparently have run it for around a century), were very friendly and helpful. The hotel is small, with only 25 rooms. The small lounge and bar were welcoming and cheerful. The dining room, which also operates as a public restaurant, was pleasant and surprisingly large. Breakfast was buffet style and satisfying. Dinner was traditional and always filling. Restaurant staff obliging and smiling. Our room was, however, a bit of a let down. It seemed tired and in need of a face lift. The bathroom was crying out for new fitments and tiles, or at least a fresh lick of paint. Baveno is a small, but beautiful resort with good connections to other resorts and local towns. The ferry service was excellent and there were trains and buses. The trains, though were a bit few and far between, and the only way to obtain a ticket, at the rather run down railway station, was from a machine which seemed to work only when it wanted to. We would recommend Baveno to anyone who likes a quietish holiday by an Italian lake with the opportunity to explore the area. We would recommend the Hotel Eden for it's friendliness and satisfying, traditional food, and it's position on the lakeside.

Room Tip: We had read on this website that lake view rooms at the front of the hotel experienced traffic noise...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Proprietario at Hotel Eden, responded to this review, April 27, 2013
Dear Patricia,
thank you for your review and we hope see you soon again in our hotel.
Best regards
Pagani family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billericay, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 31, 2012

We stayed for 4 nights after 7 in Lake Como. The hotel was a curate's egg; the family running it were very welcoming and helpful (accommodating some Italian relatives for dinner with us an hour after we arrived). Buffet breakfast wasn't bad, and the evening meal a good experience of Italian home cooking - we liked that you could help yourself to antipasti and dessert, either side of a pasta and main course, which you chose in advance. However, as stated in another review, the word 'tired' could have been invented for our room, and frankly we anticipated better. Overlooking the lake was nice, but the street outside is very noisy till early hours, and we had 2 nights of air con not working so had to have window open. This was, to say the least, annoying.

Room Tip: Choose between lake view, or quiet night!!!
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Proprietario at Hotel Eden, responded to this review, April 27, 2013
Dear AWB,
thank you for your review.
Best regards.
Pagani Family
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Altrincham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2012

Recently back from a 10 day holiday in Hotel Eden, Baveno. The rooms are very basic, no frills but very clean and the staff are very attentive. We went half board which included a cold buffet breakfast and fixed menu evening meal. The hotel is a great base for exploring the lake. It's worth paying extra for a lake view as the view of the lake and Barromean Islands is stunning. The bus for Stressa stops right near the hotel and the boat station is very close. Must visit Barromean Islands, Villa Taranta, Stressa and Pallanza which are all accessible by boat. Baveno is a small town, not much to keep you amused unless you want to use as a base for exploring. A small promenade and plenty of seats but because of the busy road it's not an easy walk to Stressa. Use it as a base to explore the lovely Lake Maggoire and you won't be disappointed. Just a word of warning, the area does have more than the average rainfall (we had two days of really heavy rain) so be prepared.

Room Tip: Worth paying extra for lake view.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luca P, Proprietario at Hotel Eden, responded to this review, April 27, 2013
Dear Joan,
thank you very much for your review.
Best regards

Pagani family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Eden

Address: Viale della Vittoria 16, 28831 Baveno, Italy
Location: Italy > Piedmont > Lake Maggiore > Baveno
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#8 Romantic Hotel in Baveno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Eden 3*
Reservation Options:
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Also Known As:
Eden Hotel Baveno
Hotel Eden Baveno, Lake Maggiore, Italy

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