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“Poor Location and Unhelpful Staff” 2 of 5 stars
Review of Eremo Gaudio

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Eremo Gaudio
3.0 of 5 Hotel   |   Via Roma 25, 23829 Varenna, Italy   |  
Hotel amenities
Ranked #5 of 6 hotels in Varenna
Jasper, Georgia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
“Poor Location and Unhelpful Staff”
2 of 5 stars Reviewed November 6, 2012

Understand, we cannot comment on the hotel or its view of Lake Como because we literally could not reach the hotel in our rental car. Other reviewers commented about the hotel's distance from the train station and having to climb up a "hill" for 15 or 20 minutes to reach it. They weren't kidding. First, the hotel is on the other side of Varenna from the boat docks, shops and lakeside restaurants. Then there's the "hill" which turned out to be a one lane road with a 10 degree slope with two very tight hairpin turns in it. My husband has been driving in Europe for years so we started up in our European-sized cross-over. Unfortunately, when we reached the first hairpin turn, there were three cars parked there in the landing which gave us no maneuvering room. Because the rental car did not have hand-operated parking brake, my husband could not get traction on the gravel road without either spinning the tires or stalling. We must have struggled to make that turn for almost 10 minutes. Fearing that we would damage the car's transmission if we continued, we finally turned around and headed back down "the hill." We parked and called the hotel to explain our situation and ask if there was an alternate way to reach them. My husband speaks some Italian and the desk clerk spoke some English, but after talking for about five minutes, the desk clerk's solution was to declare "Can't help you" and hang up. We had no choice but to find another hotel in Varenna. Thank goodness, it wasn't high season. We asked to new hotel clerk to call the Eremo and tell them in Italian why we were cancelling so we wouldn't be charged as a "no show." When he did, he said that the manager he spoke to became "hot" (which we assume means abusive) and threatened to charge us for the entire stay, which was against their cancellation policy (they didn't after all).

We were much happier staying closer in Varenna where it was a 10 minute stroll to the boats, restaurants, etc. The view may be spectacular from the Eremo but there are lots of beautiful views of Como from Varenna. And it is really very limiting to a vacation if every time you want to do something, you have to ask yourself if it is worth a 30 minute walk there and back.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Location
    • 2 of 5 stars Service
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310 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Honolulu
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2012

Eremo Gaudio, you surpassed my expectations! We stayed here two nights in early October during our honeymoon. We took the advice of some of the other reviewers and caught a taxi to the hotel (12 Euros). If you pack light (carry on sized luggage), it will be fairly easy to walk from the train station...if you are in good health.

Our room was located on the lower section of the hotel. The room was clean and looked fairly new/renovated. The view from our room was absolutely breathtaking! However, i highly recommend taking the funicular up to the top section of the hotel. The view up there is even better!

Breakfast was served in the dining area of the lower section. You get a selection of breads, jams, yogurts, hard-boiled eggs, and a really cool Nespresso coffee machine! Man, i need to get one of those...

The downside of Eremo Gaudio is its location and thin walls. Its located about a 20 minute walk from the dock. However, the walk is fairly scenic and is worth the views you get from your room. Keep in mind, this hotel has thin walls and we were able to hear our neighbors TV. The solution to this is to not forget your earplugs! Just give the hotel a shot if you want a romantic getaway.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mariposa,ca
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 21, 2012 via mobile

Amazing views from our room, which was not at the upper level. We asked for a double room with balcony. The view was simply amazing and the room was very nice, clean with plenty of room. This hotel has two levels, the upper one, which is reached by the hotel's private funicular Which goes up the side of the hill/cliff about 100 feet. I don' know, since I don't like heights and did not go up there. Or view was amazing enough. The staff at the hotel was very nice, and there was private parking for our car and we could move the car up to the area near the reception desk to load and unload baggage. The hotel is situated about a 15 minute walk from Varenna which is a nice little town across Lake Como from Bellagio. We accessed Varenna by the car ferry which runs regularly from Menaggio (across the Lake). I think the fare was about 18 euros for car and passenger, one was. Not only was it convenient, but it was also fun.

We liked the hotel very much and would definitely stay here again if we returned to this area.

Stayed October 2012, traveled as a couple
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Cape Town Central, South Africa
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 20, 2012

At this friendly hotel a mere hour's drive from Milan, you don't pay a lot of money compared to hotels close by. In fact you pay a reasonable price. Not too much for a lovely king size bed with clean and nice smelling linen. Not too much for a lovely breakfast and a great choice of coffees, teas and juices. Not too much for the good and cheap wines on offer. Not too much for a private bathroom and bar fridge in the room. And most certainly not too much for free parking at the hotel.
Yes - maybe a bit too much for a steepish 10 minute walk from the centre of Varenna. And yes - maybe a bit too much for no lovely paintings on the room walls. But open your shutters opening out on your private balcony, or lie in bed and you get one of the most awesome paintings you can ever hope to see. Your room towers over the water and you have a fantastic unobstructed view of Varenna and across to Belagio and several other lake side villages. Money cannot buy these views.
Varenna is by far the best option to stay in on Lake Como. No touristy type shops and bus loads of loud travelers. Instead - locals who sit at water edge outside well priced cafe's and restaurants. Rather stay at this hotel because the church bell in the village will drive you into the lake!
Varenna is Lake Como and this hotel is the best value for money in the area. Forget about thin'ish walls: When you wake up tomorrow morning and see the view from your bed, you will extend your stay. Like many travelers do!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saratoga, California
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2012

We stayed at Eremo Gaudio in May. We really liked it. It was a memorable part of our trip. The best part is the view. We stayed in the Bellagio Room, in the upper part of the hotel. We had a spectacular view of Lake Como and the town of Varenna from our balcony. Just fabulous. We had to ride two funiculars and an elevator to get up to our room, but it the payoff is this outrageously beautiful view. The rooms are plain -- nothing special. But you really can't beat the view.

Eremo Gaudio is tucked into a hillside on the edge of Varenna. It's a little off the beaten track, a short walk from the center of town. That was fine with us -- we liked the setting of the hotel, up on the side of the mountain. We hiked from Eremo Gaudio to Vezio one morning, which was a beautiful walk. Eremo Gaudio is an uphill walk from the center of town. Don't try to walk from the railroad station or the ferry station when you arrive -- it's too far to haul your bags comfortably. Take a taxi. The staff is nice and helpful. They provided ferry schedules, information, suggestions, etc. Overall, I thought this turned out to be a very good place to stay. I definitely would go back.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 15, 2012

this was a very unique experience which is why we were drawn to it. I thought that the room would be simple and it was. I asked for a twin double and our room was odd...up at the highest level so the view was incredible, as was the balcony (tiny) but it was L shaped and one bed boxed in with no view. I would instead request a double, looked like 2 twins put together anyway.
The outside elevators were a bit scary the first time, but after that they were fun and part ot the experience. This place is about the view and it is absolutely stunning. The common areas were great, the large terrace and the dining balcony. The walk into town is quick, a bit longer returning as it is uphill but not difficult.

Room Tip: The upper level is great and fun to go up the mountain on 2 elevators, but request a room with a dou...
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Francisco
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2012

We stayed 3 nights here and the view from our two mini balconies was just breathtaking. So relaxing to sit out and gaze at the lake, one evening there were fireworks that we could see as well. The staff was very accomodating and the breakfast was great. We enjoyed hiking up to the castle above the hotel. It's a short but uphill hike from the main part of town so you'll need to expect some walking to the ferry and to restaurants. Rooms were very clean and comfortable. And being up the hill gives you amazing views of the lake.

Room Tip: Choose a room with at least one balcony, it's worth it!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eremo Gaudio

Address: Via Roma 25, 23829 Varenna, Italy
Location: Italy > Lombardy > Lake Como > Varenna
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #5 of 6 hotels in Varenna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eremo Gaudio 3*
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Also Known As:
Eremo Gaudio Varenna
Eremo Gaudio Hotel Varenna

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