We visited Como early summer and found Borgo Antico having a decent room rate, being a bit off center of the city. The hotel is rather small, very new and everything is in working order and in good condition, and generally everything worked fine and would consider using this hotel again.
Booking and check-in went smooth, and the room we were given was overlooking the street (= no views), but (unlike some others have said) there was really no disturbing noise at all and no sleep problems. Room itself was of a standard size, clean, comfortable beds, and rather normal in many ways, so no complaints there. One big pro was that the room had fully adjustable a/c system and the guest can control exactly the temperature and cooling fan speed he wants - in most hotels with a/c the system is rather poor, but here it worked very well. However, if I recall, there was no minibar (a cool place to store our water etc mainly).
Hotel is a bit off the immediate city center and it takes about 10 minutes to walk to the seaside and central so it's not really a problem, and the room rate also reflects this location compared to other hotels in the immediate central. There are also a couple of nice restaurants on the same street with the hotel so there's not always the need to walk to downtown to grab a dinner. Breakfast was standard Italian style with only a rather limited selection of cold items available. I could have wished a bit more on this side, but never was left hungry though.
There is very limited parking available on the street next to the hotel but there is a large underground car park just a few minutes off the hotel and the reception will sell you 24h parking tickets (bit cheaper from hotel than if bought from the garage itself) - we used this without problems.
Wifi was free which was great - not the fastest possible but still working. It is time limited with access code, but when the time runs out the girls in reception will just print a new code for you.
The staff was friendly but their competence in English varied very much. The young blonde receptionist spoke very fluent English and was otherwise also very cheerful and helpful (didn't catch her name sadly) while one older lady barely spoke anything else than Italian, but we managed to communicate anyhow. For rooms there is definitely a need for old-fashioned "do not disturb" signs - the electronic lock system does have some sort of button for this, but obviously the housekeeping staff does not understand this since they barged in twice while we were inside. There was also a fire alarm one early morning with no explanation from the staff - the alarm went on for several minutes with no reaction by anyone; not a very good sign if anything would have been actually wrong!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.