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“Maybe not...” 2 of 5 stars
Review of Posta Design Hotel

Posta Design Hotel
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Posta Design Hotel
Via Giuseppe Garibaldi 2, 22100 Como, Italy   |  
Ranked #10 of 32 Hotels in Como
Stuttgart, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Maybe not...”
2 of 5 stars Reviewed June 24, 2011

We stayed for 2 nights in Albergo Posta and weren´t satisfied with that hotel. Although the rooms are not dirty, they are old and shabby and the carpet is full of stains. In our room the shower did not work at first (we had to wait one day to have it fixed which was especially annoying after a 5h travel), the windows did not close properly and the electric sockets were falling out of the wall...We had the impression that the owner wanted to get the most money possible with the least effort because I personally don´t think that any of the rooms has been renovated in the last 50 years.
On the positive side we have to say that the hotel is in the heart of ancient Como and just 2 minutes walking distance from lake Como. The breakfast is good and plenty and the staff is friendly.
All in all the hotel is much too expensive (we paid 90 euros/night/double room) for what you get.

  • Stayed June 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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48 reviews from our community

Traveler rating
    15
    9
    7
    5
    12
See reviews for
5
26
6
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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English first
Moscow, Russia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2011

I have booked and fully prepaid 3 rooms for the dates 15 to 18 June 2011 with this hotel by mail. During the processing and after the completion of the payment I haven’t receive any terms of booking or cancellation policy, as well as a notice that the rate is non-refundable - just an invoice after all. But the booking was made by mistake, since there are 2 hotels on Lake Como with exactly the same name Albergo Ristorante Posta. What we have found out upon arriving at the hotel. We canceled the reservation being sure that the cancellation fee would be the cost of first night stay only, but the payment for the second and third night will be refunded. But the hotel refused to provide any refund without a reason. Based only on the possible loses due to inability to accommodate on the same date a group of 50 athletes because of three rooms we have booked. But in fact, exactly on the next day in the evening on June 16 according to www.booking.com the hotel was fully booked for 16-18/06. Still I can do nothing, becouse the hotel simply refuse any discussion and don't provide any reason for non-refund. What looks like a violation of all the rules of tourism, and forces me to report to the organizations controlling the operation of hotels in Italy, as well as the Tourism Council of Italy, Como tourist office etc.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 13, 2010

When trying to book last-minute reservations in Como, I was faced with he prospect of paying $300+ for accommodations. The only moderately priced hotel was the Hotel Posta Como, at 100 euros. On the positive side, the restaurant was quite good, and the breakfast was as good as one gets in Italy, certainly better than the breakfast we had in Milan at a Best Western. The desk clerk was very helpful, and they held our bags for us all day since we arrived early.

On the woefully negative side, our room had not been dusted or vacuumed since the Eisenhower era, and the mattresses were very old, with lots of lumps. The noise coming from the street kept my partner awake all night. The bathroom is crumbling tile and everything has a vague sour smell. The elevator does not operate between 11pm and 600am, for "security reasons," and one needs to use one's keycard to buzz yourself into the hotel after hours. Vaguely creepy.

That said, given the prices for other accommodations, it's OK for a value traveler.

  • Stayed September 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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AlbergoPostaComo, Direttore at Posta Design Hotel, responded to this review, December 15, 2010
Dear Medeirs! Sure that your room hasn’t been cleaned?! Yes, our structure is quite old but not dirty and we are disappointed for your negative position on our Hotel. We are renovating our rooms, we hope you’ll have another occasion to come and visit us. Since we are in the centre of Como, it’s true that sometimes the noise coming from the streets is quite fastidious, but it’s quite comprehensive in the almost of all cities. It’s curios that you find strange the rules of an hotel about elevator, security and opening of doors in the night. We are a two stars hotel and our services aren’t so prestigious like others categories. We hope you understand our exposition and we greets you so kindly.
Albergo Ristorante Posta**’ staff.
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London, United Kingdom
1 review
1 of 5 stars Reviewed September 9, 2010

The rooms are very basic with damp and peeling plaster. The hotel is grubby and that includes the dishes used for breakfast. I had belongings stolen from my room and someone tried to enter my bedroom at 3am, the security at the hotel is terrible. Booked 2
nights but stayed only for one, a lot of people don't stay for the number of nights they booked - a notice on the back of the bedroom door indicates that if you leave before the time stated at the time of booking you have to pay for 3 nights lieu.

  • Stayed September 2010, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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AlbergoPostaComo, Direttore at Posta Design Hotel, responded to this review, December 15, 2010
Dear Unhappy888, we answer to your post disappointing your opinion on our hotel. We effort to do our best for our structure, we clean the best we can but since the hotel isn’t recent, the results aren’t so clear. That’s why we are renovating our hotel. About the security, we are quite surprised that someone stolen your personal effects: it’s the first time that someone says such a thing! In the end, we want to underline that you didn’t pay for n°3 nights as it was written in our room’s rules even if you booked for n°2 nights and you went away the first one you stayed.
Kind regards,
Albergo Ristorante Posta**’ staff.
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Istanbul, Turkey
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 9, 2009

We stayed for 3 nights. Rooms were clean, breakfast was good and the location was great but if you are not a party person staying till midnight the cafes around are very very loud but if you stay up until 1 or 2 o'clock in the night you won't have any problem.

  • Stayed September 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York, NY
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 17, 2009

Stayed here May 2009. Rooms are very basic and a bit dark. Rooms and bathrooms could be cleaner. New carpets needed and bathroom floor tiles. Elevator was not reliable. No WiFi available. Few positive points: decent breakfast included, great location (right in center of town) and good value for the location.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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AlbergoPostaComo, Direttore at Posta Design Hotel, responded to this review, December 15, 2010
Dear customer, we are making important changes to our structure. Please come back soon to see the true improvements of our hotel. WiFi is now available and free.
Greetings,
Albergo Ristorante Posta**’ staff.
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Additional Information about Posta Design Hotel

Address: Via Giuseppe Garibaldi 2, 22100 Como, Italy
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 32 Hotels in Como
Price Range (Based on Average Rates): $$
Number of rooms: 14
Official Description (provided by the hotel):
NEW HOTEL OPENED ON MARCH 8TH , 2014 AFTER A COMPLETE RESTORATION . NEW , MNIMAL AND IN ONE OF THE MOST BEAUTIFUL SQAURE OF COMO ... more   less 
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Also Known As:
Albergo Ristorante Posta Hotel Como
Posta Design Hotel Como, Italy - Lake Como

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