On first impressions the hotel was good. However I was soon disappointed. I came back to room and the air condition had stopped working. I had change rooms at 12:30. We had a 4person room and had to settle for 2, 2person rooms. Next on check out they said my card didn't have any funds even tho they had already took payment. They made me use another card n therefore i ended up paying for my room twice. It was a nightmare trying to get my money back. This took ages, well over 2weeks. This is not how you should treat your customers.
- Official Description (provided by the hotel):
- Hotel Como is a 4 star hotel ideal for families or couples wishing to visit the beauties of Lake Como at a reasonable price. The Hotel is located at a 20 minute walk from the lake front and at a 10 minute walk from the city's old part of town. Hotel Como’s 79 spacious rooms feature free unlimited wifi, adjustable air conditioning, satellite TV, safety deposit box, mini-bar and courtesy line. Most rooms have wooden flooring. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Como Italy - Lake Como