We have just returned from a 3 nights stay at this hotel: Nice hotel with a great location, BUT not a 4* hotel as it claims to be... More like a 3*.
We didn't receive the room we were promised and the receptionist who was there when we checked in wasn't nice and tried to trick us to a shabby room... (The other representatives we have encountered afterwards were nice, but they didn't try even to compensate us on the fact that they didn't fulfil their promise to us when we made the reservation 2 months in advance).
All in all, the hotel needs a renovation and a comprehensive updating, breakfast is sufficient but nothing special and the level of cleanliness is ok.
Next time we will probably go to Hotel Barchetta, which is also in Piazza Cavour and was recently renovated or return to this one after a general make-over.
- Official Description (provided by the hotel):
- Historic Hotel dating from 1892 situated in city center, close to main shopping area, overlooking the lake. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Metropole Suisse
- Metropole Suisse Como
- Metropole Suisse Hotel Como, Italy - Lake Como