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“Nice hotel in Como” 4 of 5 stars
Review of BEST WESTERN Continental

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BEST WESTERN Continental
3.0 of 5 Hotel   |   Viale Innocenzo XI 15, 22100 Como, Italy   |  
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Hotel amenities
Ranked #22 of 32 Hotels in Como
Hereford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Nice hotel in Como”
4 of 5 stars Reviewed July 9, 2014

A reasonable value hotel in Como town. The location is about 10 mins walk from the water bus port. OK its not in the best area (a bit scruffy) but you are not paying for that. The room was fine and comfortable although the AC was not at its best and wifi was a bit hit and miss (but best near the door). We found the staff tremendous, english speaking and helpful. A nice continental breakfast welcomes you in the morning. Overall its better inside than it looks from the outside and a great base for exploring the town of Como and the beautiful lake. Really enjoyed our stay here.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
    20
    87
    56
    18
    2
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23
71
14
28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
North Georgia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 25, 2014

Good value for the cost- small but that was expected. Great location, easy walk to lake or old section of town. A filling breakfast was included with our cost.
The Internet was slow but again I didn't expect lightening speed.
We could have walked from train station but too tired so took a 10 Euro taxi- worth it at the time after a long travel day from. U.S.

The staff are very kind and helpful!

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 12, 2014

We have stayed in this hotel before. Yes it's had a slight upgrade but the room was oh so dark and dreary. The passageways are dark. Need to paint in lighter colours and get rid of the dark blue doors and surrounds. The area around the hotel is very scruffy but not far from city centre. Our room was so hot and air conditioning wasn't working until we told the staff who then gave us a different remote for a air conditioner in the room. They hadn't turned on the other air conditioning yet!! One English speaking TV channel. Breakfast had a good selection and staff very attentive. Wifi went ok. Train station very close. Would we stay here again - Probably not!

Room Tip: Be aware lots of building going on next door and very noisy.
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  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goirle
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 13, 2014

This hotel is located just outside the citycenter of Como. That is not a real problem because walking distances are small. In about 10 minutes you can walk to the central square at the border of the lake.

Room Tip: Be aware that before the hottest summer period it seems to be forbidden to switch on the airco in Co...
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  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 12, 2014 via mobile


Walking distance from train station but area surrounding the hotel looks a bit run down. No restaurants near by, some were closed because it was off season. Hotel had a limited restaurant menu with great service. Walking distance to old city. Breakfast was good. Room was clean and comfortable but we would probably stay closer to the lake in future.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 20, 2013

Very dated chain type hotel. Very average experience and would not return. Over priced for what you get. Not the greatest location but not terrible. Very helpful staff. Clean with mini bar. No off street parking available for us. Average breakfast

Stayed December 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
87 reviews 87 reviews
74 hotel reviews
Reviews in 42 cities Reviews in 42 cities
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed October 8, 2013

My lasting memory of this hotel is the absolutely dire WiFi service. The WiFi signal in my room was so weak that for a good part of the time, it was unusable. My smartphone - which did better than my laptop - would have to be held near to the hotel room door. Move back towards the bed and the signal would drop completely away. At times, my laptop was only able to hold onto the signal for just a few seconds. So unless you are prepared to do your online business sat in the hotel foyer, then you might struggle in your own room.

The one thing I must say though is that, contrary to what other reviewers have said, I found all the staff to be very friendly. I arrived too early to check-in - which I knew - but the receptionist went out of their way to apologise that my room wasn't ready and even got me a cup of coffee while he hurried the housekeeper to get it ready. All the staff seemed to speak good English too and I never had any problems communicating my requirements. Every interaction was met with a smile.

This is a typical mainland Europe 3-star hotel, so you might need to adjust your expectations, but I slept well in the sparsely furnished room and the air-conditioning seemed to work very well. The breakfasts were OK and in line with what I would anticipate. There isn't a safe in the room, just a tiny box, for which you need to rent a key, though it was too small even for your average smartphone.

So overall, if you're looking for a simple place to stay in the lovely Lake Como area, then this is a good choice. It's very close to the main train station too - just a short walk. But if having a reliable Internet connection is important to you, then you should probably look elsewhere.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Continental

Address: Viale Innocenzo XI 15, 22100 Como, Italy
Phone Number:
Location: Italy > Lombardy > Lake Como > Como
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #22 of 32 Hotels in Como
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Continental 3*
Number of rooms: 65
Official Description (provided by the hotel):
Modern Hotel situated downtown, 300 meters from Como San Giovanni train station. ... more   less 
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Also Known As:
Best Western Continental Hotel Como
Best Western Hotel Como
Best Western Como
Como Best Western
BEST WESTERN Continental Como, Italy - Lake Como

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