Had 3 nights with my wife in July. Our room was at the back overlooking the river, with a balcony, and the views were fabulous - this is the main reason for 4/5. The room was fine (comfortable) and the rest of the hotel was ok. Breakfast was pretty basic and we never used the restaurant although other guests said it was good.
They have a small bar area with a great barman (try the local ales) and their is a nice place to sit out on the ground floor. We used the bicycles to go into Como and the reception team were helpful with other touristy hits.