As the other reviews have stated, the accomodation was of a good standard and newish. It is well located for convenience and is good value. We were there for 4 days and did not have any cleaning service during that time. I asked for new towels once and they were left for me. We had difficulty with the TV as it was complicated by the need to access a satellite service and there were no written instructions. There is no reception or office as such and a notice tells you when Flavio and Silvia will be available but they did not show up at any of the stated times so we needed to leave notes with our questions.
On the day before check out a receipt for the amount owing was left under our door. They had charged the amount to our credit card (I left the number to secure the booking) without our approval. As it happened I did not wish to use that card so it was very disappointing. Maybe it's the end of the season but I got the feeling Flavio and Silvia had already signed off for the year.
- Also Known As:
- Residence Il Borgo Hotel
- Residence Il Borgo Hotel Bellagio
- Residence Il Borgo Bellagio, Italy - Lake Como
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