This has to be one of the most fabulous places I have ever stayed. When I arrived, I realised this was not the hotel I thought I had booked. I am SO glad I pressed the wrong button on bookings.com or I never would have got to this Pearl of Lake Como. The hotel is not in town but offers an excellent shuttle service during the day and if you stay in town for dinner , a taxi back is 10 EU. I asked for a lake view room and the view was stunning. Added to my luck it snowed during my stay. The service is excellent..my only slight issues and not enough to detract from top rating, are that if you do decide to eat dinner at the hotel check out that the menu choices will be available. When I ate there the kitchen had run out of some options. (On the other hand breakfasts were terrific)The other thing is that the computer in the lobby is a bit variable and certain websites will not open. The room had very good climate control and a little balcony and plenty of space. Also the location is very strategic for cyclists and motorists and with the shuttle service very easy to get to if you arrive in town by bus or ferry.
I have no hesitation in recommending highly.!!!