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“Favourite Hotel” 5 of 5 stars
Review of Hotel Metropole Bellagio

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Hotel Metropole Bellagio
3.0 of 5 Hotel   |   Piazza Mazzini 1, 22021 Bellagio, Italy   |  
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Hotel amenities
Ranked #2 of 17 Hotels in Bellagio
Certificate of Excellence 2014
Auckland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Favourite Hotel”
5 of 5 stars Reviewed June 15, 2007

Just returned from a 5 week trip of Italy and Paris. Bellagio was wonderful everything and more we dreamed it would be. We had 5 nights at the Hotel Metropole, really enjoyed it. The best breakfast we had during our whole trip. Friendly staff, comfy room looking over the street. Great for people watching which I love to do. The food was great. Wish we had stayed longer, certainly will next time. Just wonderful for r&r which we really needed and so pretty.

  • Liked — location, wonderful hotel.
  • Stayed June 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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689 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 4, 2007

I booked a surprise holiday for my girlfriend (now FIANCE :-)
in the Hotel Metropole. We booked a room with a Terrace and it has to be the way to go, only a few euros extra and the room was very spacious, as was the terrace. The terrace looked directly out on to the lake and the views were fantastic.
Despite other reviews saying that it was noisy, i had no complaints what so ever. The only (slight) disappointment was the breakfast, it was average, although my Fiance enjoyed it.
If you want a special experience....Book NOW.
4 nights in a 3 star hotel. But staying in one which had a beautiful view every morning and a large area to enjoy it makes it at least a 4 star hotel. Truelly amazing.

I must recommend Varenna for Romance, it was the most beautiful of all the towns we visited!!!

Enjoy

  • Liked — The Views
  • Disliked — Breakfast....but only just
  • Stayed June 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 4, 2007

I agree with the previous review about the poor noise insulation in the hotel. The walls were absolutely paper-thin (it seemed) and we were all too aware of the conversations of the occupants of the next room, and could hear their TV loud and clear - no matter what the hour. If you stay at this hotel, take earplugs if you want to have a decent night's sleep!

That said, it's a clean, confortable hotel in an excellent location, all the rooms have lovely lake views, the staff are helpful and friendly and the food is good - the buffet breakfast is great. You just don't feel like you have a lot of privacy in your room because of the poor soundproofing.

  • Liked — Location
  • Disliked — The noise
  • Stayed June 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed June 3, 2007

We've just returned from Bellagio and the hotel Metropole. It is a fine property; in otherwords, the environs themselves are nothing special-- very simple, but also very clean. The staff are efficient and kind.
The location is absolutely exceptional. The perfect place from which to explore Bellagio. And the views from lake side rooms are breathtaking!
It is also a very good deal. We paid Euro 144 per night for a double on the lake with a small balcony.
The ferries were not at all noisy.
While I was there I checked out the Florence Hotel, which is just 100 meters from the Metropole. It is much nicer with, what I read on this site, an excellent restaurant, although I didn't eat there. A lake view room was just Euro 30 more per night-- I think well worth it.
If you aren't going to spend much time in your room or you are more interested in value than a posh interior, then Metropole is your best bet.

  • Liked — the location and the views from the room
  • Disliked — simple interiors
  • Stayed June 2007, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 30, 2007

Overall a good value hotel - good price, for a three-star hotel right on the lake. The room is quite small, but standard for a three-star hotel. The bathroom is quite spacious and new, so that was a plus. The hotel is located right on the water, so fantastic views guaranteed. We booked too late so was only able to get a side-lakeview room, but the balcony was still great for viewing the lake.

The only complaint I have with the hotel is the noise. Not the noise from the street (as our window face the Piazza), because the window effectively shut out the sounds from outside. But the noise from the hotel! Every morning, we would get woken up by people talking in the hallway (not sure if it was the housekeeping or guests, probably both). The door/wall did very little to cut down the noise. It was a horrible way to wake up each morning. So if you are a light sleeper, or like to sleep in on your holiday, I would not recommend this hotel.

  • Liked — Location
  • Disliked — Room noise
  • Stayed May 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 1, 2007

I contacted the Hotel Metropole through their website in early January 2007 to organise an Easter break there. Although the hotel was officially closed I got an immediate response from Martina on behalf of the management. With a few emails I was able to book one of the lovely terrace rooms for our Easter holiday. Martina organised the airport transfer for us, at an extra cost, with Fabio Fantoni taxi service from Bellagio.

Our welcome at reception was both warm and efficient, and it expedited our holiday mood. Franco and Rocco in the dining room were most helpful, and looked after us very well for the duration of our week's stay there. We decided to go for the half board option and found the meals to be very good, with good variety on the table d'hote menu. The dining room service was swift and efficient and we honestly didn't experience the delays others have mentioned in reviews here. It is a good idea to try and get down to breakfast by about 8.30 because after that it can get quite crowded and the queue at the coffee machine can demand some patience! The breakfast menu was very good, with lots of variety and many calorific temptations.

We were fortunate in having truly lovely weather, and the fine large terrace of our corner bedroom was like an extra living space for us. Contrary to other reviews we didn't find the noise of the ferries to be obtrusive, and we had no need to test the air conditioning system because of the moderate temperatures during our stay there. Room service was efficient and well-organised, and reception staff, under the guidance of manager Michaela, and Martina and Cinzia coped well with all our enquiries and were most helpful. The hotel's situation is very central and extremely convenient to the ferry embarcation points. We were able to visit many of the lakeside towns, and also enjoyed visiting Villa Melzi, a short 10 mins walk from the hotel, Villa Carlotta, a direct boat trip across the lake, and an intriguing guided walk through the grounds of the Villa Serbelloni. A trip to the city of Como via the rapid boat service was very enjoyable, as were morning visits to Varenna and Menaggio.
The Saturday, Sunday and Monday of the Easter Weekend were very busy in Bellagio, with lots of visitors thronging the narrow streets. But there was a great sense of dignified enjoyment of the surroundings.
We really enjoyed our stay there, found the staff friendly and helpful, our room very comfortable. April was the beginning of their season and it was a good time to be there.
The hotel website is very good, and gives a true picture of what the hotel is like. Other tripadvisor reviews helped me to choose the best room and the best time for our break there. Many thanks to all.

  • Liked — excellent location
  • Stayed April 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
615 reviews 615 reviews
297 hotel reviews
Reviews in 228 cities Reviews in 228 cities
2,865 helpful votes 2,865 helpful votes
5 of 5 stars Reviewed April 11, 2007

We stayed at the Metropole due to reviews on this site. We were not disappointed, as it’s truly is a waterfront property. After a long drive from Milan getting lost many times, we finally arrived around 9pm. Staff were very welcoming and laughed after hearing our story about the LENGTHY drive. They told us we had come into Bellagio the wrong way and actually there is a much shorter drive from Milan …..Minus the endless single windy lanes around Lake Como, (An Amalfi Coast experience).

Our room 226 was on the 2nd floor with direct water views of this stunning area. The room was very basic but comfortable with a double bed, two small bedside tables, mini bar, desk, and two French doors leading to a small balcony. The bathroom was again basic but clean and spotless.

The rooms below us had fabulous terraces and I wished we had booked one of those. If staying here make sure you book one of these and validate your booking, as I was under the impression I had actually booked a terrace room. (too tired to argue!)

Staff are very friendly, helpful and polite. The lifts are small but are in good working order. We found no noise regarding ferries. The views are outstanding and you are basically a few metres from the water. The building is basically Italian in style and needs some more renovations done in the breakfast and lobby areas, both are looking a little tired.

Breakfast was simple and offered a basic but sufficient breakfast but to me the coffee was terrible which came from a machine. I would have preferred a fresh hot pot of Italian coffee. Luckily, I had brought with me a little travelling kettle and opted to have a cuppa on my balcony.

The best thing about this hotel is the location. It’s on the flat within a few seconds to many wonderful little cafes and restaurants. It’s a short walk to Hotel Serbelloni and to the steps up to the romantic village of Bellagio. The little town is full of interesting shops, and is truly gorgeous and quaint with petite cobble lanes and steps meandering through the wonderful display of historic houses. (It reminded us of the Italian town Assisi)

The ferry to other locations around Lake Como can be located just two minutes from the hotel.

We had a lovely meal at Hotel Florence and also had a very expensive meal at the Hotel Serbelloni which was okay but really not worth the money.

I have given this hotel a 5 star rating for its truly wonderful waterfront location and value for money.


  • Liked — Waterfront views.
  • Disliked — machine coffee.
  • Stayed April 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropole Bellagio

Address: Piazza Mazzini 1, 22021 Bellagio, Italy
Phone Number:
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#2 Romantic Hotel in Bellagio
#5 Family Hotel in Bellagio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Metropole Bellagio 3*
Number of rooms: 42
Official Description (provided by the hotel):
Recently restored, Hotel Metropole is situated in the center of the village and is the only one with restaurant and terrace directly on the lake. The rooms have a beautiful view, full or side, some with balcony or terrace; all have private facilities with bath or shower, air conditioning, electric fans, telephone, TV satellite, mini-bar, hairdryer. On the nice solarium you can admire the spectacular panorama of the Como lake. ... more   less 
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Also Known As:
Hotel Metropole Bellagio Italy - Lake Como

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