My family stayed here for an impromtu overnight stay after a vehicle breakdown. This is probably one of the best places to break down so we had no complaints. The reception staff were really friendly and seemed to recognise that we had been under a bit of stress! We had a family room which for a 3 star hotel was lovely and overlooked the busy square. We never heard the ferry boats just the sound of the Lake which you can never tire of. We had fantastic views from our balcony, enjoyed a lovely meal on the terrace and could not fault the service. We would definitely recommend this hotel and if our vehicle ever breaks down again we hope it is in such a lovely spot next time!