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“Bathroom flooded due to lack of shower curtain” 3 of 5 stars
Review of Hotel Excelsior Splendide

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Hotel Excelsior Splendide
3.0 of 5 Hotel   |   Via Lungo Lago Manzoni 28, 22021 Bellagio, Italy   |  
Hotel amenities
Ranked #11 of 17 Hotels in Bellagio
South Lake Tahoe, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Bathroom flooded due to lack of shower curtain”
3 of 5 stars Reviewed May 27, 2013

Great location with amazing views and right on the promenade. The main issue (and maybe it was just our room, #11) was that there was no shower curtain so when we showered water flooded the bathroom. I haven't seen any other reviews about this problem so maybe we just got the crappy room. Since it's 2013, I would assume that people would at least add a rod and shower curtain to there bathtubs so that the room doesn't flood... but that's just my opinion (and my boyfriend's). The 2 star down the street at least had an actual shower, but you have to climb up the cobblestone steps to get to that hotel.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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284 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 18, 2013

Not sure why there are any bad reviews for this hotel at all???!!!! Our three day stay in the hotel splendide in bellagio in may 2013 was just wonderful!
All of the staff were lovely and nothing too much trouble, Including more than adequate breakfast (if an item ran out it was replaced promptly) . A hotel full of old fashioned character , from the large marble foyer and lovely wide sweeping staircase(including a lift for luggage if needed) to the wide hallways upstairs.
Our room was clean comfortable and well appointed, with a modern bathroom and nice, hot shower (which is ok in size, unless you are a large person) looking over the ferry dock and restuarants and out to a magnificent view of the lake and mountains from our balcony.
Quaint cobbled streets full of shops restuarants and cafes only a few minutes stroll away.
Car parking is1.50euro per hour in public areas, but the hotel can show you where to park nearby for free during your stay. Getting to other gorgeous towns across the lake is so convenient by ferry and we even took a drive up to the hills behind bellagio and discovered panoramic views of lake como that should definitely not be missed and a little cafe for a wine on the way back down.
If we are ever lucky enough to visit bellagio again we would definitley stay here! Every local little restuarant was fabulous and always warm and friendly service.
Fell in love with it. After all, travelling is all about seeing other places and enjoying other cultures and their people of the world, not having a bellman or room service!

Room Tip: book early and ask for a lake view room.. The first floor has three rooms with a little lake view ba...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 13, 2013

Just got back from a 10 day trip and this hotel was lovely. We were a bit apprehensive after reading all the reviews, but our fears were unfounded. Breakfast was great, stocks replenished straight away if ran out, nothing too much trouble. The croissants are to die for!! The food was good, some of the fish wasn't to my taste but that is personal, the pasta dishes and pudding were scrummy! We had a free 3 course lunch, and it was by the lakeside and was wonderful! The Maitre D was great, very friendly, all staff helpful and friendly. Arrived early eve, to a warm greeting and dinner was served promptly. The hotel has wonderful views over lake como which are just awesome! Yes there is some noise from the Ferry at night and in the mornings, and the rubbish men come at 5am, but apart from that, we thoroughly enjoyed our holiday. One word of warning tho, if you take travellers cheques, you can't cash them locally, you have to travel to Como or Lecco by bus which takes about an hour, but worth the trip as the town of Como is lovely, good array of shops/cafes, even in the rain! Will def go back again!

Room Tip: If you want peace and quiet ask for a quiet room at the back of the hotel, but you won't get the...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 12, 2013

This hotel was right at the water's edge in the middle of Bellagio. It might be classified as a 3 star, but the service and standard were very high. We had a room overlooking the water, and it was surprising quiet considering it's location. The rooms are a little small, but they are very clean and has everything that you would need. If we return to Bellagio (which we would love to do) then I will make a booking for this hotel again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2013

My husband and I booked this hotel for our lovely 3 day stay in Bellagio, Lake Como. After reading some of the awful reviews we were quite weary. Having arrived here, the location of this hotel is amazing, their front desk staff very polite, friendly and helpful. Our room had the lake and mountain view and once the shutters were closed in at nights, the room was very quiet. Our bedroom was very clean, huge and spacious.

The breakfast was not fantastic but after all this is a 3 star hotel.

My husband and I will highly recommend this hotel to anyone wishing to stay in Bellagio.

A&C

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield United Kingdom
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 11, 2013

The hotel is three star and that's what you should expect. Lovely evening restaurant outside over the lake and the food was generally what you would expect, . Not too exciting but quite eatable, The hotel itself is quite dated but the town is beautiful and there are lots of nice restaurants scattered around. The hotel lacks air conditioning and when we visited last year temperatures were in the high 80" so the rooms very hot. The Head waiter we found very attentive and we were given an excellent table in the window for dining.

Room Tip: Bellagio is a very nice place to stay
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 10, 2012

I booked this hotel as it was the only one with availability I could find on the internet. The location is great. We had a front room with a balcony that offered terrific views of the lake & mountains.

They don't have a bellman which is very inconvenient. They don't have room service. The restaurant manager was more than surly. He was rude. How can you have such a crappy breakfast offering AND be rude? He told us he didn't like us taking our coffee cups across the street to sit outside in the bar they own. We did this every day. When I made reservations the hotel said parking was Euro 1.50 daily. It's Euro 1.50 HOURLY!!!!!! We ate & drank at their outdoor bar once. The service was pathetic. Waiters acted as though they were doing you a favor by serving you. That is, IF you could get a waiter to serve you. Thereafter, we always had drinks & snacks at the outside restaurant with a lovely tree canopy that faced the water. Both the food & service were far superior than the hotel's bar.

Our room was large, clean & average. The bed was extremely low to the floor. I'm 6'3" tall so my knees practically touched my chin when I sat on the edge to get out of bed.

Neither my wife nor I recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior Splendide

Address: Via Lungo Lago Manzoni 28, 22021 Bellagio, Italy
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #11 of 17 Hotels in Bellagio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Excelsior Splendide 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Hotel Excelsior Splendide Bellagio, Italy - Lake Como

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