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“Only if you really have to” 2 of 5 stars
Review of Albergo Europa

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Albergo Europa
Via Roma 21, 22021 Bellagio, Italy   |  
Hotel amenities
Ranked #17 of 17 hotels in Bellagio
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Only if you really have to”
2 of 5 stars Reviewed May 28, 2012

I was travelling through Italy for three weeks with my parents aged 69/70 and Bellagio was our last stop on the trip. We did not want to spend a lot on the hotel, as we knew we would be out of the lake everyday. We had read the bad reviews and were prepared for the worst when arriving at Albergo Europa. I have to say, it was pretty bad, but we grinned and bared it. A triple room cost us Euro 105 a night, as opposed to our only other option: Hotel Splendide at Euro200 - a significant difference over three nights. Here are the facts:

Positive: very well located and a 5min walk to the ferry. Parking for those who need it. Room was clean and light.
Negative: Beds were uncomfortable, sheets were thread bare. THere was no duve, but hand crocheted blankets which we could only guess at were never drycleaned. The bath mat was pink and dirty and the towels were old and grey. The worst part was the bath. It was the weirdest thing I had ever seen. Like a tiny little bath you had to sit in with your knees around your ears. It was stained and not clean from manyy years use. No shower curtain and so the floor was wet. I tried to stand up to shower but as the base of it was designed for sitting it was hard, and dangerous. It was, I have to say, worse than camping.

Lake Como and Belllagio are a beautiful place, but this is not the place to stay. Splurge on a nice hotel. We will next time.

Room Tip: The hotel is right next to Bellagio's church so you will be woken up by church bells. From 6am...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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25 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Bristol
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2011

Cheap for Bellagio central at 60 Euros for a reason - breakfast was stingy - 2 roles, some jams, coffee, orange juice, and one day a yogurt, one day a piece of cake - no fresh fruit, croissants etc - VERY STINGY. On checkout paid up for 2 days - wanted some tap water - owner said she didnt have any and I had to buy a bottle - this was just after breakfast - VERY STINGY. Rooms dated - beds too small and not long enough - TV turned itself on at 1am - very strange, then a dog started barking for half an hour. Rooms next to church - bell starts ringing at 7am every half an hour for the rest of the day.. Very noisy - DONT STAY HERE - get out of town and stay at Hotel Fioroni next to the sports centre - rooms cheaper at 55 euros single with proper breakfast and use of the swimming pool next door.

  • Stayed June 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed June 18, 2009

Last week, while on a week-long holiday in Italy, my partner and I arrived in Bellagio with the plan to find someplace central (as he's currently on crutches for a knee injury) but relatively inexpensive, with the plan to spend 3 nights there seeing the sights and relaxing. We came upon the Hotel Europa, a small two-story building with about 8 double rooms, all with small balconies, situated behind their small restaurant / house. For 70 euro a night for the room (80 including breakfast) we booked in, particularly as it was very central. These are perhaps the only good things about the place.

The bad things:
- The beds are uncomforatble, and may have bedbugs since we were very itchy every night. The itchiness went as soon as we left. Coincidence? I think not
- There is no air conditioning, and it was very hot. We had to keep the balcony door open at night which had bad consequences: a) they have a pet cat which sat outside and howled all night, perhaps wanting to get in and b) they live literally next door to the bell tower of a church which started ringing at 7am and rang every half hour all day from then on. LOUDLY.
- The light in the bathroom was broken - I mentioned it to the proprietess but it was not fixed
- The owner - i found her to be a penny pinching and totally lacking in hospitality. 3 examples as follows:
1) they did not replace our towels for 2 days. Now, I am all for being environmentally friendly and re-using towels as much as possible, but after the second day the towels were obviously dirty so we left them on the floor as well as our pillow case covers (as there is no air conditioning, we were sweating all night) so they could be changed. The owner GAVE OUT to us and said they have a policy of only replacing bedclothes and towels every 3 days, that we should not have left them on the floor to be changed. I said they were dirty, she said "what, you don't wash? is that why they're dirty?". I was just speechless. I have never been spoken to so rudely by someone in the "hospitality" industry.
2) on the night before we left, we explained we would have to be up at 7am to leave, and as they have a very small parking lot where our car was blocked in the previous 2 nights, we asked if we could move it to a more easily accessible place to ensure we could leave on time. She said no we couldn't, and it "wasn't her problem" if we were blocked in and couldn't get out.
3) On the third morning after breakfast (which consisted of gone-off kiwi fruits, packaged croissants, and coffee - for 5 euro per person!) we went back to the room, which had already been cleaned. The owner obviously thought we had left, as the lights were off (we were taking a nap as we had been woken up by the cat all night). An hour or so later she used the key to come into the room - seeing we were there she quickly shut and locked the door and hurried down the stairs. What was she coming into our room for??

The thing that got me the most was that we were friendly and unassuming and even thanked her for the stingy breakfast, only to be treated with hostility and rudeness. I am still amazed she has stayed in business with that attitude. I'd definitely advise everyone to LOOK ELSEWHERE!!

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gallup, New Mexico
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 11, 2006

Drove into Bellagio late and this hotel was right near the square and had parking in the back right next to the hotel. Travelling with parents - got two rooms, double and single, total price E120 for both, included breakfast which was very modest cheese and croissants, juice and coffee. Beds were comfy, extra blankets, TV. Place is family run, simple, very clean, sits behind the little restaurant (and apparently their home), so very quiet. (Note: church bell tower right next door. )
We were looking at staying at Centrale, which was very nice, nice gentleman showed me the room. Both hotels - rooms comfy but small. Centrale could have been a better stop - more upscale and polished, with the nice court yard, but arriving late, tired, just flown in to Milano, and schlepping the luggage down the multitude of cobblestone steps at night with older parents . . . . we just needed a place to crash, and the price was right for 2 rooms. This time of year hotels easy to find all over Italy as there was availability. Friends we met found a small but simple apartment for similar price that slept 4. Hotel Limonera also looked very nice from outside. Bellagio is very, very small - you won't go wrong with location anywhere as everything is minutes away. The little town over the hill is also an option for hotels - very close over a bit of a steep hill each way, fine for me and parents made the trip for a bit more exercise, but prob not for an elderly couple daily. Can't remember towns name but very cute and quiet.
Internet cafe in Bellagio is a great place to hang out, listen to some great music, good conversation w/ locals and tourists alike, and have a very generous (free) appetizer before dinner. Trattoria San Giacomo was best meal we had in town - very local spot.
Beautiful spot, regardless where you sleep!

Stayed October 2006
Was this review helpful? Yes 3
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Paisley, Scotland
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed September 15, 2004

Having read a review elsewhere that Hotel Europa had a 'cheap and cheerful' restaurant - we had dinner there one night. It was neither cheap nor cheerful!! The dinner was the most expensive one we had during our trip (we visited Lugano in Switzerland, Bellagio on Lake Como and Sirmione on Lake Garda).

The staff were positively unhelpful and unfriendly. We seek to try to be pleasant to staff in restaurants / hotels and although our Italian is not very good - but we do try to make an effort - so generally we get good service in return. I have rarely eaten in an establishment where the service was so bad. Next time I will remember that whatever reviews I have read - if a place is empty - then I will take heed!! In terms of other Bellagio Restarants La Pergola and La Punta were, on the other hand, both a pleasure to dine at!

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Additional Information about Albergo Europa

Address: Via Roma 21, 22021 Bellagio, Italy
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Free Parking
Hotel Style:
Ranked #17 of 17 hotels in Bellagio
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Europa Hotel Bellagio
Albergo Europa Bellagio, Italy - Lake Como

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