We booked this hotel because it offered the best of both, apartments and hotel rooms in a fantastic location. Some of the wedding party guests wanted hotel rooms, for a romantic getaway while others wanted apartments as they were travelling with young kids. The hotel reception team was absolutely brilliant in managing all the different bookings. They offered us great rooms with good garden or lake views and took care of individuals members of the groups own requirements. They offered a small discount to everyone, as there were so many people booking at the same time.
Getting to Lake Como by car is not pleasant, the winding narrow roads never seem to end but the views are breathtaking as you approach Lake Como. Once at the hotel the reception staff were very polite and friendly. They went beyond good service. They took the time to get to know you personally, they offered help and advice. The apartments were spacious, the smaller one was slighly dated but that had not been renovated yet we believe. The other apartment was a good standard. There were no lifts to the apartments but the porters helped move the luggage. The hotel rooms did have lift access. The hotel rooms were a much higher standard inside. They are ideal for couples looking for a special break. The views from the apartments and the hotel rooms were super, especially as the hotel is perched slightly higher up the mountain. All the rooms and apartments we took had pictureque Lake Como views. The great thing is that despite having apartments too, we were all still able to use all the hotel facilities. The restaurant food was good and the views from the restaurant were again very good. The other facilities we tried out at the hotel were all very good and more like a higher star hotel. Bellagio town centre, and the Lake itself was only a short pleasant walk away. The town was charming although there were not that many good places to eat at. Some of our friends stayed in hotels in the town itself but having popped in to a few of these to meet up, we can say with confidence that this hotel is one of the best in the area.