We thoroughly enjoyed our 4 nights at this hotel. The staff gave a really good and friendly service - Rosanna, Rosy, Giovanna, Marco and Gloria just to pick a few of the names I can remember. But all the staff were excellent, I really can't fault them in any way.
We used the pool, jacuzzi, gym, sauna and tukish bath and they were excellent facilities.
My wife and I had a room with a lake view and our two children shared a room on the other side of the corridor. The rooms were fine, the only disappointment was the size of the bathroom in our room so my wife and I used the shower in the children's room which was so much bigger.
The breakfasts and evening meals were lovely, we really enjoyed the food. However, considering the cost of the holiday and the fact we were half-board, I think not having water included with your evening meal is a bit insulting.
The hotel setting is magnificent with breathtaking views over Lake Como.
Car parking was good with the hotel having it's own private car park.
All in all, a really nice place to stay.