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“Fantastic location, basic commodities” 3 of 5 stars
Review of Residence L'Ulivo

Residence L'Ulivo
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Residence L'Ulivo
4.0 of 5 Hotel   |   Via E. Vitali, 24, 22021 Bellagio, Italy   |  
Hotel amenities
Ranked #12 of 17 Hotels in Bellagio
san francisco
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Fantastic location, basic commodities”
3 of 5 stars Reviewed May 7, 2014

The location of the apartment is fantastic, just a very short walk to downtown and the lake (less than 5 minutes). It is located in the grounds of the Grand Hotel Villa Serbelloni, and as a guest you have access to the hotel amenities which are great: beautiful garden, small children's playground, outdoor and indoor pools, gym, restaurant, etc.
I think that I expected the accommodations to be just a little bit more lux considering it is part of Hotel Serbelloni. We stayed in apartment 10, which I would recommend as it is in the corner and has lake views from every window. The furniture is very basic and outdated, but everything was very clean. Unfortunately a few things did not work for us... like the wifi and the heater. But the weather was nice during our stay so it wasn't a huge deal. If you are traveling with toddlers, they offer baby cribs but the model looked a little bit like a death trap lol. Not going to lie, I was a little nervous at first, but our kid is only 15 months and sleeps in a sleepsack. Without a sleepsack I think he would have been able to climb out easily. I will post a picture of the crib for reference. I also wish we could order room service, but they don't cater to L'Ulivo.
It's easy to access with a stroller, there is a path that takes you up to the first floor apartments (so no need to climb stairs). If you are staying on the second floor then you would have to access by stairs. The apartments on the first floor share a large balcony with chairs and tables.
Regarding service, we had fantastic service throughout. All requests go through the staff at villa serbelloni, and we never felt like they treated us rudely for staying at their 'cheaper' apartments. They always went above and beyond, very satisfied.
If we came back we would definitively consider staying here again, just because the main hotel is so beautiful and easy to access. I would love to come during the summer to use their gorgeous outdoor pool. It was freezing cold in May since it is not heated.
Overall it was a lovely family vacation, and a great spot to travel with kids which I didn't expect. We felt very welcome and look forward to hopefully returning next year.

Room Tip: Room 10 has lake views from the living room and bedroom. Stay in the first floor to have direct acce...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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24 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Derby, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed May 6, 2014

This accommodation is absolutely perfect for exploring Lake como, the apartments are clean, and seviced very well every day. The views are amazing, and the whole "lake" experience is second to none. However. The rude staff members will result in me giving this place 1 star. Added to the fact that reception closed early one day and on our return we could not collect our room key. 45 minutes later we were inside, an unreasonable wait for a simple task. "Take it with you", I hear you say? With a 5kg brass dongle welded to the key, this was impossible. I would rather stay in a hotel in bellagio or in Como than at this place.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2013

Good space, well appointed, comfy beds, good shower, good size kitchenette and a small bar fridge. Wifi that works! the staff that clean the rooms were really lovely, the views from the (communal) balcony area were stunning.The accommodation sits on top of a fitness centre which you have access to, but a few afternoons on the cobbled stairs in Bellagio and you're getting a decent workout anyway! Just a short walk into the little town square near the Church, and a tiny stroll down to the ferry . Truly comfy home base and you can arrange parking off street when you book one of the appartments (parking's at a premium in Bellagio) and forget bringing a large car. the smaller the better - some of the streets are tiny

Room Tip: ask for rooms on the communal balcony - there are tables and chairs set out there and the views are...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Workington
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 26, 2013

We have just spent a very enjoyable week at the Residence L'Ulivio. The room was spacious and clean (thanks to a lovely, friendly team of maids who come every day to service the room) and the only drawback was the kitchen could do with a little more equipment as it lacked toaster and oven. This was not a problem for us as we only had breakfast in the room but could be if you wanter to do a full meal. The apartments have a good location and an excellent view to the lake from the terrace. I do not understand complaints about noise as we certainly did not hear anything from the fitness center during our stay. Would certainly recommend the apartments.

Room Tip: Rooms opening onto the terrace (rooms 5 - 9)
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 3, 2013

I was slightly concerned by some of the other reviews on Trip Advisor but need not have been concerned. Accommodation looked a bit shabby on the photos, but it was in fact really comfortable and kept exceptionally clean by the friendly cleaners who came in every day. We'd booked a small apartment, but it was big, the air-con worked well and there was even an electric kettle (very unusual in Italy!). Although other apartments shared the terrace, noise wasn't a problem as the double-glazing on the windows was excellent and cut out all noise.
Location was fantastic - peaceful but right in the centre of Bellagio.
The main reason for booking was having access to the hotel's swimming pool and lake beach - and they didn't disappoint. Setting of the pool was absolutely stunning and always plenty of sunbeds around the pool and lake. Swimming out to the hotel's pontoon was great fun and the views stupendous.
As expected, drink prices in the hotel were well above our budget - they even had caviar on the bar snacks menu at 135 euros!! Needless to say we stuck with our snacks from the local delis!
Staff though were at all times courteous and very helpful and although I only went to reception once - they were incredibly helpful - calling my taxi company etc. No hint that I was in any way inferior because in the residence and not the main hotel.
Bellagio was a fab place - no car needed as very frequent boat services, lovely restaurants to eat in and great places to walk to - pick up leaflets from tourist office. Went on the Villa Serbelloni tour and that was interesting with stupendous views.
I'd recommend Bellagio and the accommodation as a way of getting 5 star facilities at a much cheaper price.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orinda, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 22, 2013

We spent several days at Residence L'Ulvio, the apartment was lovely, the view was wonderful. It's in a perfect location for exploring Bellagio. The downside to this apartment is that its located over the fitness center and at 7:00 in the morning there is an hour of banging while the staff gets set up. I think this could be remedied if the staff were mindful that people are above and they could keep the noise down. I assume one can open shutters without crashing them into the walls.

Stayed May 2013, traveled as a couple
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Perth, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 22, 2013

By far one of the 2 stand out places on our honeymoon. We checked into the hotel which was a bit confusing at first because it is actually a subsiduary of Villa Serbollini and to check in you actually have to see the fitness centre manager (the hotel is above the fitness centre). Anyway we got this sorted and even managed to reallocate to a room with a bit of a view and a deck out the front which was way better than what they had actually assigned us. The centre manager was very good at helping us out and deserves recognition and thanks for his help. The room was very large with a separate kitchenette and lounge area and very comfortable. Great stay will be back.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence L'Ulivo

Address: Via E. Vitali, 24, 22021 Bellagio, Italy
Location: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 17 Hotels in Bellagio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Residence L'Ulivo 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Residence l`Ulivo Hotel Bellagio
Residence L'Ulivo Bellagio, Italy - Lake Como

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