I loved dealing with this hotel in advance. I emailed them and quickly got a response with the rooms and rates. (They also give a 10% discount if the bill is paid in cash). It is perfectly located…they have a lovely bar, great internet service and a wonderful breakfast each morning. Our room was large and overlooked Lake Como…could not have been better. Perfectly decorated…everything was in perfect order. We had a violent rainstorm one night and our room was totally quiet. We would definitely choose to stay here again.