Wonderful location on the lake. We found everyone at the hotel to be friendly and helpful. Our room on the 4th floor had a superb view of the lake and was well worth paying extra. The breakfast was excellent, a wonderful start to the day. My only disappointment was the restaurant in the evening, the décor was a little plain and uninviting, it could do with a make-over. We chose instead to eat elsewhere in Bellagio where there were plenty of good restaurants and bars to choose from.